HPE 5940 and SFP+ problem

[Bed]

Hi

I have a problem with a new HPE 5940 4 slot Switch and the SFP+ , situation:

- a new HPE 5940 4 slot, with a JH181A module (24 port  SFP+ and 2 porta QSFP+) 

- some JD094B SFP+ transceivers

Installed and powered up the 5940, configured trough console connection fan trays, VLANS, and some others  basic function: all went fine. 

Well, when I insert a JD094B SFP+ tranceiver in a SFP+ port no link or led blink, nothing; on CLI "display interface ten-gigabit n/n/n" port report the SFP+ is recognized but interface status is DOWN, here complete, whith or without multimode FO plugged):

[HPE]display interface Ten-GigabitEthernet 1/2/24
Ten-GigabitEthernet1/2/24
Current state: DOWN
Line protocol state: DOWN
IP packet frame type: Ethernet II, hardware address: ec9b-8bc9-909d
Description: Ten-GigabitEthernet1/2/24 Interface
Bandwidth: 10000000 kbps
Loopback is not set
Media type is optical fiber, port hardware type is 10G_BASE_LR_SFP
Unknown-speed mode, full-duplex mode
Link speed type is autonegotiation, link duplex type is force link
Flow-control is not enabled
Maximum frame length: 10000
Allow jumbo frames to pass
Broadcast max-ratio: 100%
Multicast max-ratio: 100%
Unicast max-ratio: 100%
PVID: 1
MDI type: Automdix
Port link-type: Trunk
VLAN Passing: 1(default vlan), 100-102, 104, 130
VLAN permitted: 1(default vlan), 100-102, 104, 130
Trunk port encapsulation: IEEE 802.1q
Port priority: 0
Last link flapping: Never
Last clearing of counters: Never
Peak input rate: 0 bytes/sec, at 2011-01-02 04:26:02
Peak output rate: 0 bytes/sec, at 2011-01-02 04:26:02
Last 300 second input: 0 packets/sec 0 bytes/sec -%
Last 300 second output: 0 packets/sec 0 bytes/sec -%
Input (total): 0 packets, 0 bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Input (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Input: 0 input errors, 0 runts, 0 giants, 0 throttles
0 CRC, 0 frame, - overruns, 0 aborts
- ignored, - parity errors
Output (total): 0 packets, 0 bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Output (normal): 0 packets, - bytes
0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
Output: 0 output errors, - underruns, - buffer failures
0 aborts, 0 deferred, 0 collisions, 0 late collisions
0 lost carrier, - no carrier

[HPE]

Other:

- When I insert the SFP+ tranciever there is no visible laser TX output.

- no difference with or without multimode FO plugged in the tranceiver.

it almost seems that the ttranceiver needs to be activated... or so

Any suggestions? What can I do?

Thank's

B.

[vladi0782]

You can review the information with the following commands:

display transceiver alarm interface ten-gigabitethernet 1/2/24
display transceiver diagnosis interface ten-gigabitethernet 1/2/24
display transceiver manuinfo interface ten-gigabitethernet 1/2/24

Laser safety
WARNING!
Do not stare into any fiber port when the switch has power. The laser light emitted from the optical
fiber might hurt your eyes.

[bamaskas]

Hello, I have a JH181A mac Sec plugin module in my FF5940 2-slot and also have installed JD094B with a SMF LC connected to another JD094B in a JH181A in another FF5940 4-slot.   The link is up.  The JD092B transceivers also work.

What version of Comware do you have installed ?    You should have a Comware version R2612P02.

[40MKA2S]show transceiver interface Ten-GigabitEthernet 1/1/3
Ten-GigabitEthernet1/1/3 transceiver information:
Transceiver Type : 10G_BASE_LR_SFP
Connector Type : LC
Wavelength(nm) : 1310
Transfer Distance(km) : 10(SMF)
Digital Diagnostic Monitoring : YES
Vendor Name : HPE
Ordering Name : JD094B
[40MKA2S]

[40MKA2S]show transceiver interface Ten-GigabitEthernet 1/1/3
Ten-GigabitEthernet1/1/3 transceiver information:
Transceiver Type : 10G_BASE_LR_SFP
Connector Type : LC
Wavelength(nm) : 1310
Transfer Distance(km) : 10(SMF)
Digital Diagnostic Monitoring : YES
Vendor Name : HPE
Ordering Name : JD094B
[40MKA2S]show interface eten
[40MKA2S]show interface ten
[40MKA2S]show interface Ten-GigabitEthernet 1/1/3
Ten-GigabitEthernet1/1/3
Current state: UP
Line protocol state: UP
IP packet frame type: Ethernet II, hardware address: d894-0322-1df3
Description: Ten-GigabitEthernet1/1/3 Interface
Bandwidth: 10000000 kbps
Loopback is not set
Media type is optical fiber, port hardware type is 10G_BASE_LR_SFP
10Gbps-speed mode, full-duplex mode
Link speed type is autonegotiation, link duplex type is autonegotiation
Flow-control is not enabled
Maximum frame length: 10000
Allow jumbo frames to pass
Broadcast max-ratio: 100%
Multicast max-ratio: 100%
Unicast max-ratio: 100%
PVID: 1001
MDI type: Automdix
Port link-type: Hybrid
Tagged VLANs: 4004
Untagged VLANs: 1001
Port priority: 0
Last link flapping: 1 hours 1 minutes 33 seconds
Last clearing of counters: Never
Peak input rate: 15 bytes/sec, at 2019-05-09 18:09:02
Peak output rate: 46 bytes/sec, at 2010-12-31 19:06:34
Last 300 second input: 0 packets/sec 13 bytes/sec 0%
Last 300 second output: 0 packets/sec 13 bytes/sec 0%
Input (total): 133 packets, 51568 bytes
0 unicasts, 0 broadcasts, 133 multicasts, 0 pauses
Input (normal): 133 packets, - bytes
0 unicasts, 0 broadcasts, 133 multicasts, 0 pauses
Input: 0 input errors, 0 runts, 0 giants, 0 throttles
0 CRC, 0 frame, - overruns, 0 aborts
- ignored, - parity errors
Output (total): 296 packets, 62341 bytes
0 unicasts, 0 broadcasts, 296 multicasts, 0 pauses
Output (normal): 296 packets, - bytes
0 unicasts, 0 broadcasts, 296 multicasts, 0 pauses
Output: 0 output errors, - underruns, - buffer failures
0 aborts, 0 deferred, 0 collisions, 0 late collisions
0 lost carrier, - no carrier

[40MKA2S]

[Bed]

Thank's for reply,  I'll try to check the trancievers; for laser warning, don't worry, I know the laser dangerus effects: for a very quick test I use the camera on my smartphone, a selfielaser ;-)

[Bed]

Thank's for your advice, I'II try asap and report.

B.

[Bed]

These are the results of suggested commands:

[HPE]display version
HPE Comware Software, Version 7.1.070, Release 2612P01
Copyright (c) 2010-2018 Hewlett Packard Enterprise Development LP
HPE FF 5940 4-slot Switch uptime is 0 weeks, 1 day, 20 hours, 19 minutes
Last reboot reason : User reboot

Boot image: flash:/5940-cmw710-boot-r2612p01.bin
Boot image version: 7.1.070, Release 2612P01
Compiled Jul 31 2018 11:00:00
System image: flash:/5940-cmw710-system-r2612p01.bin
System image version: 7.1.070, Release 2612P01
Compiled Jul 31 2018 11:00:00

Slot 1:
Uptime is 0 weeks,1 day,20 hours,19 minutes
FF 5940 4-slot Switch with 2 Processor
BOARD TYPE: FF 5940 4-slot Switch
DRAM: 4096M bytes
FLASH: 1024M bytes
PCB 1 Version: VER.A
PCB 2 Version: VER.A
FPGA Version: NONE
Bootrom Version: 234
CPLD 1 Version: 003
CPLD 2 Version: 002
Release Version: HPE FF 5940 4-slot Switch-2612P01
Patch Version: None
Reboot Cause: UserReboot
[SubSlot 0] Main Board
[SubSlot 1] LSWM124XGT2Q
[SubSlot 2] LSWM124XG2Q
[HPE]

[HPE]display transceiver alarm interface Ten-GigabitEthernet 1/2/24
Ten-GigabitEthernet1/2/24 transceiver current alarm information:
None
[HPE]

[HPE]display transceiver diagnosis interface Ten-GigabitEthernet 1/2/24
Ten-GigabitEthernet1/2/24 transceiver diagnostic information:
Current diagnostic parameters:
Temp.(▒▒C) Voltage(V) Bias(mA) RX power(dBm) TX power(dBm)
23 3.24 27.79 -14.61 -1.35
Alarm thresholds:
Temp.(▒▒C) Voltage(V) Bias(mA) RX power(dBm) TX power(dBm)
High 73 3.80 99.00 2.50 2.50
Low -8 2.81 1.00 -16.40 -11.20
[HPE]

[HPE]display transceiver manuinfo interface Ten-GigabitEthernet 1/2/24
Ten-GigabitEthernet1/2/24 transceiver manufacture information:
Manu. Serial Number : CN8AJY30ZK
Manufacturing Date : 2018-12-17
Vendor Name : HPE
[HPE]

[HPE]display transceiver interface Ten-GigabitEthernet 1/2/24
Ten-GigabitEthernet1/2/24 transceiver information:
Transceiver Type : 10G_BASE_LR_SFP
Connector Type : LC
Wavelength(nm) : 1310
Transfer Distance(km) : 10(SMF)
Digital Diagnostic Monitoring : YES
Vendor Name : HPE
Ordering Name : JD094B
[HPE]

It seems thet all is fine, but insn't...

@bamaskas one thing: I've noticed my HPE Comware Software version is 7.1.070, Release 2612P01 while your release is R2612P02: is this the problem?

Anyhow I'll upgrade the Comware ad report.

Thank you all

B.

B.

[bamaskas]

Rx       Tx         I downgraded my switches to R2612P01 and continue to have an UP  LR link over SMF. 

-14.61 -1.35   Your Rx power is non-existent.     Have you tried a simple port-to-port cabled loopback test?

-2.44  -2.64  On my switch - with the JD094B link up.  Rx power is in the normal range.

Does any 10G link come up with a port-to-port  loopback on your module ?