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Packets dropped due to full GBP or insufficient bandwidth

 
JM0945
Occasional Advisor

Packets dropped due to full GBP or insufficient bandwidth

Hello,
We deploy video stream by comware switches.
However, on the interfaces of a switch (5510), I have a lot of lost packages.
For video it is problematic.
On the attached image, you will have an overview of the network topology.
Why do I have packages deleted on interfaces 1/0/4, 1/0/6, and Ten 1/0/25?
I don't have one on the Ten 1/0/28 interface.
I activated the "burst-mode enable" command but nothing helps.
Here is the result of the command:


<SW>display packet-drop interface gig 1/0/4
GigabitEthernet1/0/4:
Packets dropped due to full GBP or insufficient bandwidth: 6328369
Packets dropped due to Fast Filter Processor (FFP): 0
Packets dropped due to STP non-forwarding state: 0

<SW>display packet-drop interface gig 1/0/6
GigabitEthernet1/0/6:
Packets dropped due to full GBP or insufficient bandwidth: 235369
Packets dropped due to Fast Filter Processor (FFP): 0
Packets dropped due to STP non-forwarding state: 0

<SW>display packet-drop interface ten 1/0/25
Ten-GigabitEthernet1/0/25:
Packets dropped due to full GBP or insufficient bandwidth: 2944092
Packets dropped due to Fast Filter Processor (FFP): 0
Packets dropped due to STP non-forwarding state: 0

<SW>display packet-drop interface ten 1/0/28
Ten-GigabitEthernet1/0/28:
Packets dropped due to full GBP or insufficient bandwidth: 0
Packets dropped due to Fast Filter Processor (FFP): 0
Packets dropped due to STP non-forwarding state: 0

On the 5510 switch there are cameras plugged in and the result is the same, there are dropped packets.
The multicast streams are in one vlan and the unicast streams of the cameras are in another vlan.


Can you help me solve this problem?

thanks you

Regards

video_diagram.jpg

12 REPLIES 12
akg7
HPE Pro

Re: Packets dropped due to full GBP or insufficient bandwidth

Hi,

 

Could you please share the display version output from the device?

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
JM0945
Occasional Advisor

Re: Packets dropped due to full GBP or insufficient bandwidth

Hello,
thank you for your reply.

[SW]display version
HPE Comware Software, Version 7.1.070, Release 3506P02
Copyright (c) 2010-2019 Hewlett Packard Enterprise Development LP
HPE 5510 24G 4SFP+ HI 1-slot Switch JH145A uptime is 7 weeks, 5 days, 20
hours, 58 minutes
Last reboot reason : User reboot

Boot image: flash:/5510hi-cmw710-boot-r3506p02.bin
Boot image version: 7.1.070, Release 3506P02
Compiled Dec 16 2019 11:00:00
System image: flash:/5510hi-cmw710-system-r3506p02.bin
System image version: 7.1.070, Release 3506P02
Compiled Dec 16 2019 11:00:00
Feature image(s) list:
flash:/5510hi-cmw710-freeradius-r3506p02.bin, version: 7.1.070
Compiled Dec 16 2019 11:00:00


Slot 1:
Uptime is 7 weeks,5 days,20 hours,58 minutes
5510 24G 4SFP+ HI 1-slot Switch with 2 Processor
BOARD TYPE: 5510 24G 4SFP+ HI 1-slot Switch
DRAM: 1984M bytes
FLASH: 512M bytes
PCB 1 Version: VER.A
Bootrom Version: 127
CPLD 1 Version: 003
Release Version: HPE 5510 24G 4SFP+ HI 1-slot Switch JH145A-3506P02
Patch Version : None
Reboot Cause : UserReboot
[SubSlot 0] 24GE+4SFP Plus

Regards

akg7
HPE Pro

Re: Packets dropped due to full GBP or insufficient bandwidth

Hi,

It seems the device is running on latest software. Generally GBP Full bandwidth issue get resolve after enabling the burst mode but its already implemented.

1. Can you please check physical connectivity between interfaces 1/0/4, 1/0/6, and Ten 1/0/25 and end devices.
2. Please upgrade the NIC driver on conencting end devices.
3. If still problem persist then capture packets or log a ticket with support.

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
akg7
HPE Pro

Re: Packets dropped due to full GBP or insufficient bandwidth

Hi,

Has my solution helped you resolve the query or do you need more assistance?

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
JM0945
Occasional Advisor

Re: Packets dropped due to full GBP or insufficient bandwidth

Hello,

Thank you for your reply.

I have checked the connection on the cable and the drivers for the network cards are up to date. Is it possible to add more memory to the port buffers?
There is available memory.

<SW>display memory
Memory statistics are measured in KB:
Slot 1:
                             Total                     Used           Free        Shared       Buffers          Cached       FreeRatio
Mem:                    2002116                424540      1577576             0          2744          154840              79.6%
-/+ Buffers/Cache:                             266956       1735160
Swap:                               0                          0                  0
LowMem:            1477828                 168876       1308952        --              --                   --                     88.6%
HighMem:            524288                 255664       268624         --              --                   --                      51.2%

What do you think ?

Regards,

 

 

thanks1900
Occasional Visitor

Re: Packets dropped due to full GBP or insufficient bandwidth

i have same issue with hp 10500 (7.1.045, Release 7183) but i did not found command burst-mode 

any idea what is solution 

akg7
HPE Pro

Re: Packets dropped due to full GBP or insufficient bandwidth

Hi,

Can you please try like this:

[HPE-10500] burst-mode enable chassis <chassis number> slot <slot number>

But there are possibility that some of the Line card wont support this command.

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
thanks1900
Occasional Visitor

Re: Packets dropped due to full GBP or insufficient bandwidth

thanks , i tried before but burst-mode  not recongized command 

akg7
HPE Pro

Re: Packets dropped due to full GBP or insufficient bandwidth

Hi,

There are some series card's doesn't support this command.

Also.I believe the device is running on latest software version.

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo