Problem with offline vdisk on MSA2312fc

[Kornel Kundzicz]

Hi,
I have MSA2312fc and problem with vdisk on this storage.
I have only one vdisk on this storage and it's have status OFFL. I found that means offline.

What i should do/have to do that my vdisk become online?

Than You for any advise.

[Johan Guldmyr]

Hey, do you have any problems reported in the SMU?

Did you look in the logs?

Maybe you have some kind of hardware issue that is causing this?

[Kornel Kundzicz]

I had a problem with controllers earlier.
Now I have a two disks in AVAIL status and one in LEFOVER status.
It's looks like this disk go out from RAID.

[Johan Guldmyr]

Yes, it does.

Can you access the volume(s) now?

Maybe you had a hard disk problem and a disk needs to be replaced?

[Kornel Kundzicz]

I haven't access to volume from host.
Now I started from CLI command
# trust vdisk [vdisk]
Now I wait for reconstruction.

[Johan Guldmyr]

*crossing fingers*

[Kornel Kundzicz]

Do you know something more than I? :)

Now is 15 %

I will write information after that.

[Johan Guldmyr]

No I don't but you're not giving so much information either ;)

I would look into the logs and see if there has been any errors.

You can get the logs by going to tools -> save logs.

[Kornel Kundzicz]

If I right-click on MSA2312fc ->Tools I see:
- Licence manager
- Reset Host Port
- Rescan Disk Channels
- Clear Disk Metadata

What did I wrong?

[Johan Guldmyr]

Meh okay.

It's a different way in all the MSAs :)

But I guess you can look through the normal log, that should do it. Don't have to get the whole support log.

[Kornel Kundzicz]

I copy log from normal log, but thery is not to many logs.

All in attachments.
sorry about my english - it isn't good.

[Kornel Kundzicz]

After reconstruction RAID structure my vdisk hav status FTOL and everything is ok.
There was no loss of data and my colleague sees his volume.

I Think that I have a happiness.

Everybody must remember that after this command [trust vdisk] HP recommendet that we have to backup data, do new vdisk and we can go back with data.

[Kornel Kundzicz]

I don't knw that this solution help in all issue.