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12-18-2007 06:15 PM
12-18-2007 06:15 PM
SAM Error upon viewing the VGs
Hi everyone,
Upon using SAM to view the VGs, weve encountered this error:
The command used to retrieve information about HP SureStore VirtualArray has failed. The stderr is shown below.
The command /opt/sanmgr/commandview/client/sbin/armdsp, did not provide the Serial Number and/or the Business Copy Lun information for device file /dev/dsk/c17t0d0.
The command /opt/sanmgr/commandview/client/sbin/armdsp exited with
the following error:
Failed to open target localhost@null:Error logging in: TIMEOUT
EXPIRED
Please be sure that the array software utilities have been properly installed and the device file exists.
The Array and its LUNs will be displayed, but dual paths will not be collapsed and the business copy luns will not be identified.
Any idea on how to resolve this?
Upon using SAM to view the VGs, weve encountered this error:
The command used to retrieve information about HP SureStore VirtualArray has failed. The stderr is shown below.
The command /opt/sanmgr/commandview/client/sbin/armdsp, did not provide the Serial Number and/or the Business Copy Lun information for device file /dev/dsk/c17t0d0.
The command /opt/sanmgr/commandview/client/sbin/armdsp exited with
the following error:
Failed to open target localhost@null:Error logging in: TIMEOUT
EXPIRED
Please be sure that the array software utilities have been properly installed and the device file exists.
The Array and its LUNs will be displayed, but dual paths will not be collapsed and the business copy luns will not be identified.
Any idea on how to resolve this?
2 REPLIES 2
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12-18-2007 08:20 PM
12-18-2007 08:20 PM
Re: SAM Error upon viewing the VGs
try installing this patch and its dependencies :
PHCO_35520 : s700_800 11.11 cumulative SAM patch
or
PHCO_31879 : s700_800 11.00 cumulative SAM/ObAM patch
PHCO_35520 : s700_800 11.11 cumulative SAM patch
or
PHCO_31879 : s700_800 11.00 cumulative SAM/ObAM patch
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12-18-2007 11:17 PM
12-18-2007 11:17 PM
Re: SAM Error upon viewing the VGs
Try it first without SAM:
# armdsp -a
# armdiscover
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
# armdsp -a
# armdiscover
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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