HP 36Gb disk - no firmware available?

[Chris Turnbull]

I have a disk with the model number BD036659CC. I am trying to update the Firmware, but there does not appear to be an update at all on HP's site. The other disks I have are listed in SP19682 - this particular disk appears on the model-to-spare checklist http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_CN0304W but nowhere else. Any ideas?

[JohnWRuffo]

Chris:

Here are a few more SoftPAQ's to look in:

Options ROMPaq for Selected [SCSI-attached] Drives
http://h18000.www1.hp.com/support/files/server/us/download/16132.html

or

Options ROMPaq (Full Release, Legacy support)
http://h18000.www1.hp.com/support/files/server/us/download/7702.html

I think your disk is in the first one.

Let me know if you need more help. -john

[Chris Turnbull]

Hi John, thanks for the suggestion - tried the first solution and it offered an update for the other disks in my system (18Gb RAID1 pair I have the system installed on) - but did not recognise the BD036659CC disk.

The disk is not listed on the second URL.

Any further ideas?

[e4services]

Chris,

Are you having a problem with the drive that prompted you to try and flash the drives firmware? You see unless there is a problem with the disk design, firmware is not release for HDs. That is why Seagate production drives do not have releases of updated firmware. Besides the flash could be fatal.

[Chris Turnbull]

This disk (and another of the same size/spec) I am using as a RAID1 set are misbehaving. Both disks came from older servers, so are now being addressed by a more modern RAID controller than the one they shipped with. As I am at a loss to explain the problem I am having, I though I would try upgrading the FW as a 'fingers crossed' solution.

The pair of 36Gb disks are a RAID 1 set, addressed in Windows 2K Server as drive D. The ACU likes the disks, Insight Manager reports no problems, but the drive will not format in Windows. I would appreciate any other thoughts on the problem!

[Chris Turnbull]

One of my colleagues has just noticed that the size of the RAID set is misreported in the ACU - deleted and recreated the RAID set, all is well. Something must have gone haywire during the SmartStart process. Thanks for your suggestions and comments.