SMART values missing with HPE SSD MK0800GCTZB

[aholzinger]

Hi,

I have a MK0800GCTZB HP branded Intel SSD which does not report important SMART values. Important values that are missing are E1 (Host Writes in GB), E9 (Media Wear Out Indicator) and F1 (Total LBAs Written).

I contacted Intel. Intel immedialtely responded, but they say the can't do anything due to a HP firmware on the SSD.

Could somebody please clarify why the above values are not reported (regardless if using Intel SSD Toolbox or CrystalDiskInfo software) and how to get them?

Thank you

aholzinger