Forum feedback

[V. Nyga]

... first thread in the new forum ... :-)

Hi mods,

first suggestion:

I can 'float boards to the top' - but now I have several 'General' boards in the list?

This is not very useful, is it?

Also - what shall I do with the list of 'Solved Posts'?

Why is there a scroll bar inside and more items than in the other sections?

Can this be customized by me/in my profile?

V.

[Dennis Handly]

>I have several 'General' boards in the list?

Your suggestion is to have more qualification?

It appears when you float things up, you float it up to all containing hierarchies.

Also, there is both personal and forum floats, so don't float it twice.  :-)

And you can float up boards and topics.  The former is directly under BROWSE, with a separator.

[V. Nyga]

Well, under:
Community Home > Operating Systems > HP-UX > General
I have the 'Board Options' - 'Float this board to the Top'.
Now I have it in any level in the 'Browse' window.
So in the Level 'Community Home' - the most upper level - I see it too - but there are also the 'general' items of any other board .... so yes the 'general' items should be more qualified.

[BGroot]

Hi,

There are a number of aspects that you cans et as a member in your profile ( top right hand side in blue). You can set linear layout settings, topic layout settings, home page settings and more. Might want to check this out.

[V. Nyga]

Hi BGroot,

I've checked this - nothing about the list of 'Solved Posts'.
(and I believe I'm not the first who is annoyed about this 'feature' - as far as i can remember what I read here)

V.

[BGroot]

Hi V,

I will look into this. Just to make sure I underatand it correctly. Are you annoyed that there is a scoll bar in the solved posts area or that there are more posts in here then in other area?

[Dennis Handly]

>Are you annoyed that there is a scroll bar in the solved posts area

We are annoyed that there is such of waste of screen real estate.  If we want to look up solved problems, we will do a search, not look at the last N of them.

> You can set linear layout settings, topic layout settings, home page settings and more.

It might help if there was an explanation of what these all mean.  Does the help go into settings?

[V. Nyga]

Dennis is right - I'm annoyed that there is the list at all.

[BGroot]

Ok, I understand. Will take a note of this and see what we can do about it.

[Johan Guldmyr]

I also find that 'solutions' screen distracting & annoying.

It's so similar to the one I want to see (new posts) that I have to focus (really hard) to click on the right spot.

[V. Nyga]

Hi mods,

some more feedback:
What's about 'Top-Threads' which will always be at the top of an item (so you call it now, right?) - like Bill's:
http://h30499.www3.hp.com/t5/General/Favorite-ITRC-Forums-threads/td-p/4782853

Next:
Why is there no more difference between threads I opened and such I answered to?
It was difficult to find for example this one again ...

V.

P.S. Any new feedback to my first suggestions?

[Dennis Handly]

>It was difficult to find for example this one again

Bookmark them?

[V. Nyga]

Well it is already 'subscribed', but there are 3 pages yet till now ...

and HP:

PLEASE - stop auto-logout  !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It's ANNNOOOYYYINNGGGG

[V. Nyga]

... and why do I have to go to profile editing to see my bookmark?
They should be at my top site ('Community Home')!
(Instead of solved posts)

[BGroot]

So to stay in the content on the community, you would like to see a link to your bookmarks in the "User Settings area"  which is on the right side of the page?  By clicking on this will give you a list of your bookmarks.

Or would you want to see a list of all your bookmarks on the page. If you have many bookmarks that would make the page very long. Just want to understand who you see this being presented in the community, before I do some investigation.

[V. Nyga]

I think a link to my bookmarks in the "User Settings area" would be fine (also for my subscriptions)

I don't know how other users think about this.

Maybe you can repeat it in the user home page too
(Community Home > About V. Nyga)
http://h30499.www3.hp.com/t5/user/viewprofilepage/user-id/19819

V.

[Hein van den Heuvel]

v.Nyga>>  PLEASE - stop auto-logout  !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!     It's ANNNOOOYYYINNGGGG

Agreed.

v.Vyga>> (Instead of solved posts)

Agreed. 'Solved post' is surely there to please clueless management.  

I don't see how it can be useful for real users.

If you do keep it, then make it consistent with DATE, Reply and kudo count.

Thinking outside the box...

How come this new fangled interface does not have user configurable sections anyway, like iGoogle, my-yahoo and many more (which btw all let you stay logged in for weeks!)

Bill Groot>> in the "User Settings area"  which is on the right side of the page? 

There I  only see "

• Register
• Sign In

Oh wait ... that would be due to the crappy auto-logged tp please managent, **bleep** the actual users.

Now that i pissed you of sufficiently....

Can I please get the "view all - recent topics" button way on top of the page.

It would preferably be instead of the management homage 'Join the converstation'.

Such button would actually encourga me to join the conversation, instead of hindering me to get there such as the smiley faces achieve.

Thinking in the box... why not make that crappy picture 'hot'  and make it go to "view all - recent topics" when clicked? As present is is use useless fluff. Make it do something!

Finally (for now)... There is Plenty of whitespace in the BROWSE section.

Can I have a that  "view all - recent topics" as a button in there for each entry listed?

Please?

Met vriendelijke groetjes,

Hein

[V. Nyga]

Hi Bgroot, hi mods,

I want to use this thread for my hints and complains :-)

First follow-up:

1.

I have this strange behaviour - the rows are not shown right (See the attachment)

It seems like it only happens when I'm auto-logged-out (One more reason to stop that :-) )

2.

In a solved thread you have a button 'Solved Go to Solution' - This dark blue text is in a dark grey window -

try to read it with a normal distance to your monitor ....  (Attachment 2)

After a 'quick reply' there's a similar button ....

3.

Your 'Join the Conversation' banner - well it's nice when you start the site, but when I'm logged in - well then I've joined the conversation.

Please, please can this disappear after login?

We need the space for the threads ....

Regards

Volkmar

[V. Nyga]

Dear moderators,

any feedback?

V.

[Kevin_Paul]

---

@V. Nyga wrote:

1.

I have this strange behaviour - the rows are not shown right (See the attachment)

It seems like it only happens when I'm auto-logged-out (One more reason to stop that :-) )

---

What browser are you seeing this behavior in?  And it only happens when you're not logged in, is that correct?

---

@V. Nyga wrote:

2.

In a solved thread you have a button 'Solved Go to Solution' - This dark blue text is in a dark grey window -

try to read it with a normal distance to your monitor ....  (Attachment 2)

After a 'quick reply' there's a similar button ....

---

We've identified this issue with Lithium and are hoping we can get the coloring changed to make that message readable.

---

@V. Nyga wrote:

3.

Your 'Join the Conversation' banner - well it's nice when you start the site, but when I'm logged in - well then I've joined the conversation.

Please, please can this disappear after login?

We need the space for the threads ....

---

Fair suggestion - I will ask the UI folks if this is possible.

[V. Nyga]

Hi Kevin,

>What browser are you seeing this behavior in?
IE 8.0.6001
>And it only happens when you're not logged in, is that correct?
No, this was an idea I had, but it doesn't happen so clearly.
When I logout the columns are still ok.
I still can`t reproduce it. I only can take a screenshot when it happens.
I saw it several times now since I use the forum, but I had no clue till now, when or why it happens.
I will try to find the cause.

A nice weekend to all
Vo.

[Kevin_Paul]

---

@V. Nyga wrote:
Hi Kevin,

>What browser are you seeing this behavior in?
IE 8.0.6001
>And it only happens when you're not logged in, is that correct?
No, this was an idea I had, but it doesn't happen so clearly.
When I logout the columns are still ok.
I still can`t reproduce it. I only can take a screenshot when it happens.
I saw it several times now since I use the forum, but I had no clue till now, when or why it happens.
I will try to find the cause.

A nice weekend to all
Vo.

---

Thanks Vo - I'll hold off on submitting a ticket for this one until we have a better idea of how to reproduce. 

I can't recall ever having seen this myself, but if anyone else encounters this please provide as many details as you can so we can chase it down.

[V. Nyga]

Hi Kevin,

I got it again.

I started the site, but I was not logged in. After login it just happened.

After re-read/reload it disappears.

So it seems to happen when a forum page is loaded without login, then login.

Eventually it only the first time a page is loaded (my IE cache is deleted when closing IE) and I`m not logged in.

HTH

Vo.

[Kevin_Paul]

Thanks Vo - I will submit the issue with that additional detail - that should help track it down.

[Kevin_Paul]

Vo - a few follow-on questions to allow for duplicating/troubleshooting your issue:

Do you see this on every page with boards and post count, or only specific pages/boards?
Does clearing cookies & cache do anything?
Are you using compatibility view? (Tools > Compatibility View)