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11-04-2011 07:57 AM
11-04-2011 07:57 AM
using this site seems impossible
I used to use itrc and need to get to places like Patches and the CMU (Cluster Management Utility) discussion forum. I've tried searching, submitting a support request, looking at discussion board selections. I have NO idea how to find the kind of information I used to have access to via itrc and am unable to proceed with my work. After entering my logon name and password I was told I need an SAID, so I entered the SAID for 88 of the CMU licenses we purchased. But this site still does not let me get anywhere. Please help. dgurgul@partners.org
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11-04-2011 12:06 PM
11-04-2011 12:06 PM
Re: using this site seems impossible
Dennis - it sounds like your issue is related to the HP Support Center portal - here are a few links that may help you out.
http://h20565.www2.hp.com/portal/site/hpsc/template.PUBLIC_SPF_GLOBAL_HELP/ (HPSC help page)
http://h20565.www2.hp.com/portal/site/hpsc/public/scm/help (Support Case Manager help page)
http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions (Submit a request for assistance for HPSC)