3 par disk issue

[Liyanz]

3par 65 disk falure notice on log. When we check the logs we found 65 and 67 disk are in same position. What can be issue. How to proceed the 65 disk replacement.

Cage 2, magazine 17:
A servicemag resume command failed on this magazine.
The command completed at Wed Jan 1 19:44:57 2025.
The command started at Wed Jan 1 19:38:41 2025
The output of the servicemag resume was:
servicemag resume 2 17
... mag 2 17 already onlooped
... upgrading firmware on pd WWN [5000C5008F6742B0]...
... firmware is current on pd WWN [5000CCA03405D1DF] Id [65]
... checking for valid disks...
... disks in mag : 2 17
... normal disks: WWN [5000C5008F6742B0] Id [67] diskpos [0]
... not normal disks: WWN [5000CCA03405D1DF] Id [65]
... verifying spare space for disks 65 and 67
... playback chunklets from pd WWN [5000C5008F6742B0] Id [67]
... All chunklets played back / relocated.
... cleared logging mode for cage 2 mag 17
... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
... Chunklets not in proper state for relocation, will wait 30 seconds and try again
... Retrying... relocating chunklets from spare space
Failed --
Could not find a destination for chunklet 15:516
All chunklets from the target drive 67 are in use
Please also check for unclean or media failed chunklets
Use the -partial flag to move as many of the rest as possible

servicemag resume 2 17 -- Failed
3PAR-1 cli%

3PAR-1 cli%

3PAR-1 cli%

3PAR-1 cli% end[?5h[?5lexit

[AnilKT]

Hi Liyanz,

Could you please run the below commands and share the output.

Showpd

Showpdch

Hope this helps.!

Regards

Anil

[support_s]

System recommended content:

1. 3PAR InForm® OS 2.2.4 CLI Reference (320-200114 Rev A, March 2009)

2. HPE 3PAR Command Line Interface Administrator Guide

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[Liyanz]

@AnilKT,

Please find the outputs below

ShowPD output

65  2:17:0?  FC  10  failed   559104  0  -----  -----  600 

66  2:18:0   FC  10  normal   559104  0  0:1:2*  1:1:2*  600 

67  2:17:0   FC  10  normal   559104  0  0:1:2*  1:1:2*  600 

Showpd -c output

           --------- Normal Chunklets --------- ---- Spare Chunklets -----

           -- Used -- -------- Unused -------- - Used -- ----- Unused ----

Id CagePos Type  State   Total  OK  Fail Free Uninit Unavail Fail  OK  Fail Free Uninit Fail

64 2:16:0  FC     normal   546  517     0    0      0        0     21     0     8    0     0

65 2:17:0? FC     failed   546    0     0    0      0      404    142     0     0    0     0

66 2:18:0  FC     normal   546  517     0    0      0        0     21     0     8    0     0

67 2:17:0  FC     normal   546    0     0    0      0      546      0     0     0    0     0

[AnilKT]

Hi Liyanz,

From the showpd output, we see that PD 65 is in the failed state.

Please verify the disk is compatible with your 3PAR OS.

Hope this helps.!

Regards

Anil

[Liyanz]

failed disk is compatibale one. Disk Model ;HCBF0600S5xeN010

I have a new disk for replacement what is the disk replacement action plan. Because 65 and 67 showing same disk position 2.17.0

PID 65    2.17.0 ? (last known)

PID 67    2.17.0

[AnilKT]

Hi Liyanz,

Please replace the failed disk with the new disk, then run the command admitpd.

Then you can run the command showpd.
Check the PD is online, if online then resume the servicemag command.

Hope this helps.!

Regards

Anil

[Liyanz]

Can i remove the disk without any command

[AnilKT]

Hi Liyanz,

The disk is already in the failed state. There is no need to run any command before you manually remove the disk.
Insert the new disk and wait for the disk to come online.

Hope this helps.!

Regards

Anil