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05-06-2023 10:38 AM - last edited on 05-09-2023 05:56 AM by support_s
05-06-2023 10:38 AM - last edited on 05-09-2023 05:56 AM by support_s
3par 20800 Node-1 boot issue
Dear Team Mate,
I am getting the below error while trying to up Node-1,
Step 9: Write/Read/Gate leveling
PHY reg 0x0010 read as 0x06bb
Invalid range of Trained RCAS_LAT values, re-train...
Invalid range of Trained RCAS_LAT values, re-train...
Invalid range of Trained RCAS_LAT values, re-train...
Invalid range of Trained RCAS_LAT values, re-train...
Invalid range of Trained RCAS_LAT values, re-train...
Invalid range of Trained RCAS_LAT values
*** Error: HW Auto Read Gate training failure!
Trained RCAS_LAT: min = 0x1f max = 0x1f Out-of-Range.
CMA0 Ch 0 Leveling failed!
Step 9: Write/Read/Gate leveling failed, try again...
*** Fatal error: Code 62, sub-code 0x0 (33).
Disabled FSBC boot watchdog.
*** Fatal error: Code 62, sub-code 0x0 (33).
*** Fatal error: Code 62, sub-code 0x0 (33).
*** Fatal error: Code 62, sub-code 0x0 (33).
*** Fatal error: Code 62, sub-code 0x0 (33).
*** Error: GPE[7]: MCH fatal Error
Error in PCI device 00.03.00 (IvyBridge #0 PCIe Root Port 3a):
PCI-PCI Class Bridge [0604]
Bar 0 32b Expected = 0000000000, Read = 0000000000
Bar 1 32b Expected = 0000000000, Read = 0000000000
Bar 2 [00110500]: Bus Pri 00, Sec 05 - 11
Bar 3 [400000f0]: I/O Register Space None
Bar 4 [bff09200]: Mem 32 Space 92000000 - bfffffff
Bar 5 [00110001]: Mem 64 Space 40000000000 - 840001fffff
PCI status (0x06) [4010]: Signaled system error (SERR#)
Secondary PCI status (0x1e) [4000]: Received system error (SERR#)
RPERRSTS (0x17f) [55]: Fatal Error Messages Received,
First Uncorrectable Fatal,
Fatal or Non-fatal Error Received,
First Correctable Error Received
RPERRSID (0x17c): 06500900
Fatal_src=6.a.0 Corr_src=9.0.0
XPGLBERRSTS (0x230) [05]: PCIe AER Correctable, PCIe AER Fatal
Error in PCI device 05.00.00 (PEX8796 #0):
PCI-PCI Class Bridge [0604]
Bar 0 32b Expected = 0092000000, Read = 0092000000
Bar 1 32b Expected = 0000000000, Read = 0000000000
Bar 2 [00110605]: Bus Pri 05, Sec 06 - 11
Bar 3 [400001f1]: I/O Register Space None
Bar 4 [bff09300]: Mem 32 Space 93000000 - bfffffff
Bar 5 [00110001]: Mem 64 Space 40000000000 - 840001fffff
PCI status (0x06) [4010]: Signaled system error (SERR#)
Secondary PCI status (0x1e) [4000]: Received system error (SERR#)
PCI device 08.00.00 (Harrier #0 LPC2):
PCI device Class [ff00]
Bar 0 32b Expected = 0094000000, Read = 0094000000
Bar 1 32b Expected = 00a0000000, Read = 00a0000000
Bar 2 64b Expected = 80000000000, Read = 80000000000
Bar 4 64b Expected = c4000000000, Read = c4000000000
H2 #0 MC0 Int Status [00811000]: StatusOR LvlDone RdLvlGateErr
Error in PCI device 09.00.00 (PCI Slot 0):
Device does not respond to PCI configuration space access
Error in PCI device 06.0a.00 (PEX8796 #0 DS10):
PCI-PCI Class Bridge [0604]
Bar 0 32b Expected = 0000000000, Read = 0000000000
Bar 1 32b Expected = 0000000000, Read = 0000000000
Bar 2 [000a0a06]: Bus Pri 06, Sec 0a - 0a
Bar 3 [000001f1]: I/O Register Space None
Bar 4 [93309330]: Mem 32 Space 93300000 - 933fffff
Bar 5 [0001fff1]: Mem 64 Space None
PCI status (0x06) [4010]: Signaled system error (SERR#)
UNCERRSTS (0xfb8) [00000020]: Surprise Link Down
FERRPTR (0xfcc) [00a5]: Surprise Link Down
Error in PCI device 0a.00.00 (PCI Slot 0):
Device does not respond to PCI configuration space access
PCI device 16.00.00 (Harrier #0 LPC0):
PCI device Class [ff00]
Bar 0 32b Expected = 0091800000, Read = 0091800000
Bar 2 64b Expected = c0000000000, Read = c0000000000
H2 #0 MC0 Int Status [00811000]: StatusOR LvlDone RdLvlGateErr
Error in PCI device 00.05.02 (IvyBridge #0 RAS):
ERRPINST (0xa8) [07]: Error[0] Pin, Error[1] Pin, Error[2] Pin
GLOBAL Non-Fatal (0x1c0) [00001000]: PCI Express Port 3a
GLOBAL Fatal (0x1c4) [00001000]: PCI Express Port 3a
PCI device 86.00.00 (Harrier #0 LPC1):
PCI device Class [ff00]
Bar 0 32b Expected = 00e0500000, Read = 00e0500000
Bar 2 64b Expected = 1c0000000000, Read = 1c0000000000
H2 #0 MC0 Int Status [00811000]: StatusOR LvlDone RdLvlGateErr
Card in PCI Slot 0 is involved in this failure.
Slots Present: 0 1 2 3 4 5 6 7
At Boot: x x x x x x x
Current: x x x x x x x
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05-06-2023 11:39 AM
05-06-2023 11:39 AM
Query: 3par 20800 Node-1 boot issue
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05-09-2023 05:00 AM
05-09-2023 05:00 AM
Re: 3par 20800 Node-1 boot issue
Hi Dsinghp2002
This error message indicates that there is a problem with the hardware of the HPE 3PAR 20800 system. Specifically, there is an issue with the PCIe devices and PCI slots, and the system is unable to access the configuration space for some of the devices.
I request you contact HPE Tech support for assistance with troubleshooting and resolving this issue. They will be able to provide you with more specific guidance based on the details of your system and the error codes that are being reported.
Regards
Mahesh
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
