3PAR 7400 - This license key is for fewer disks than are presently in the system

[roboticsdaewoo]

I have a 3PAR 7400 Storage with the licenses below. I currently have 8 disks, but I have 16 more disks to add. For this, I am trying to install the license (HPE 3PAR 7400 OS Suite Base LTU - BC773A) generated on the HPE website for the correct serial number of the storage. However, when I run the addition process, either via 3PAR SSMC, VSP or via console, I am receiving the following error message (This license key is for fewer disks than are presently in the system). Does anyone know what the solution to this error would be?

STG-3PAR-7400 cli% showlicense

License key was generated on Thu Dec 11 19:57:07 2014

System is licensed for 16 disks.

License features currently enabled:

3PAR OS Suite

Adaptive Flash Cache

Thin Copy Reclamation

Thin Deduplication

[roboticsdaewoo]

Two types of software licensing methods are employed with the HP 3PAR StoreServ 7000. Some software titles are licensed per
system; other titles are licensed by drive. With system-based licensing one license covers the whole array, independent of
configuration or capacity. Drive-based licensing, in contrast, is licensed per installed drive. A software title with drive-based licensing
includes two Licenses to Use (LTU), a Base LTU that enables the software feature for the system and a Drive LTU that licenses the use
of one drive. For each software title, purchase one Base LTU per title per array, and one Drive LTU, up to a cap, for every drive, that is
installed in the array, independent of drive type. For the HP 3PAR StoreServ 7200 the Drive LTUs cap at 48. For the HP 3PAR StoreServ
7400 the Drive LTUs cap at 168. After reaching the cap, you do not need to purchase any more Drive LTUs for that title.

[veeyarvi]

Hi Roboticsdaewoo,

It seems the array has a license for only 16 drives. You might need to reach out to HPE for an upgrade license (if still available for this array which is end of life).

Regards,
Veeyaarvi.

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".