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3PAR Failed Drive Replacement

 
IntelSarge
Established Member

3PAR Failed Drive Replacement

All, we have a 3PAR 7400 device.  3 drives failed in it, and i have replacements ready. 

 
 

0 0:0:0 FC failed vacated,missing,invalid_media,multiple_chunklets_media_bad,servicing unknown
1 0:1:0 FC normal normal not_capable
2 0:2:0 FC normal normal not_capable
3 0:3:0? FC failed vacated,missing,invalid_media,multiple_chunklets_media_bad unknown
4 0:4:0 FC normal normal not_capable
5 0:5:0 FC normal normal not_capable
6 0:6:0 FC normal normal not_capable
7 0:7:0 FC normal normal not_capable
8 1:0:0 FC normal normal not_capable
9 1:1:0 FC normal normal not_capable
10 1:2:0 FC normal normal not_capable
11 1:3:0 FC normal normal not_capable
12 1:4:0 FC normal normal not_capable
13 1:5:0 FC normal normal not_capable
14 1:6:0 FC normal normal not_capable
15 1:7:0 FC normal normal not_capable
16 2:0:0 FC failed vacated,missing,invalid_media,multiple_chunklets_media_bad,servicing unknown
17 2:1:0 FC normal normal not_capable
18 2:2:0 FC normal normal not_capable
19 2:3:0 FC normal normal not_capable
20 2:4:0 FC normal normal not_capable
21 2:5:0 FC normal normal not_capable
22 2:6:0 FC normal normal not_capable
23 2:7:0 FC normal normal not_capable
24 3:0:0 FC normal normal not_capable
25 3:1:0 FC normal normal not_capable
26 3:2:0 FC normal normal not_capable
27 3:3:0 FC normal normal not_capable
28 3:4:0 FC normal normal not_capable
29 3:5:0 FC normal normal not_capable
30 3:6:0 FC normal normal not_capable
31 3:7:0 FC normal normal not_capable
---------------------------------------------------------------------------------------------------------
33 total

However, when i went to swap one of them i followed the below steps.

servicemag start 0 3 (for 0:3:0)

swapped out the drive with replacement

servicemag resume 0 3

Failed --
Could not call sysmgr to admit disks: The system is not licensed for sufficient disks to admit these disks.
servicemag resume 0 3 -- Failed

when i do a showpd -s it shows the replacement drive but it also still shows the bad drive

Id CagePos Type -State- ---------------------------Detailed_State--------------------------- -SedState--
--- 0:3:0 FC new normal not_capable
0 0:0:0 FC failed vacated,missing,invalid_media,multiple_chunklets_media_bad,servicing unknown
1 0:1:0 FC normal normal not_capable
2 0:2:0 FC normal normal not_capable
3 0:3:0? FC failed vacated,missing,invalid_media,multiple_chunklets_media_bad unknown

when i do dismisspd 3 i get 

Error : Pd id 3 is referenced by chunklet 1:751

Any help on this is appreciated!

2 REPLIES 2
Cali
Honored Contributor

Re: 3PAR Failed Drive Replacement

Hello,

the 3PAR 7400 needs a Drive License for every Drive (up to 168).

There is a Message: The system is not licensed for sufficient disks to admit these disks.

So check the Licensing with: showlicense

And check this Message: System is licensed for ?? disks.

There should be 33 Disks Licensed.
If less there is a Licensing Issue.
Cali

ACP IT Solutions AGI'm not an HPE employee, so I can be wrong.
IntelSarge
Established Member

Re: 3PAR Failed Drive Replacement

@Cali showlicense says it is licensed for 8 disks however we have been running 32 disks for a long time with no issue.  I am also not adding any drives just replacing failed ones.