How do I find the End of Support Life for my 3PARs?

[StuartA46]

All:

How do I find the End of Support Life for my 3PARs?  I can't find anything anymore on the HPE web sites.  We have:

P10400

7200

7450

7400-2N

7400-4N

Where is the new "SPOCK" web site?

       Stuart

[Dennis Handly · Accepted solution]

All of these are still supported.  Spock is here:

https://h20272.www2.hpe.com/spock/

[StuartA46]

No End of Support Life has been announced for the arrays listed above.   Thanks, Dennis.

[hwelvaar]

Bumping older thread...

My customer has two 3PAR 7200 systems, now exactly 3 years old, and is currently really unhappy that he cannot extend his storage anymore.  Sales tells us that the product is end of life, and no extra shelves or disks can de purchased anymore.

So as per OP question, where can we find such info on the HPE website ?  (that the 7X00 series is EOL)

And is there some kind of roadmap or life cycle known for currently sold 3PAR systems?  (like 8X00 series)
I want to be able to tell customer: if you want to expand your storage in the future, be sure to do it before DATE because product will be EOL at that time.

Tnx for any feeback !

[StorageBrooks]

hwelvaar,

We do not post EOL dates for storage products as they may change at anytime. We do give typically three months when we announce end of life on products though. That EOL tag will show up in distribution systems letting them and partners know that a product is scheduled to be end of lifed. We do post EOL letters on the HPE partner portal as well. You can check this site for EOL letters. You can always reach out to your HPE rep or PBM if you need to get more information on a specific product.

Regards,

Ryan

[DaviMartins]

So there is no roadmap available?

Then how can we assure the right investment for our company, like invest now believing that we can expand our resources on another upgrade?

[Sheldon Smith]

As Ryan replied above, check with your sales person.

[RJEA]

Hello,

According to Document ID: a00008513en_us End of Service/Support Life (EOSL) will be 31 OCT 2022 and refer to refers to the whole 7000 family, which includes both the 7000 models (7200, 7400, 7450) and the 7000c models (7200c, 7400c, 7440c, 7450c).

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00008513en_us

[Rajesh_KG]

HPE 3PAR 8000 Storage Systems - End-of-Life Announcement: https://support.hpe.com/hpesc/public/docDisplay?docId=a00111060en_us&docLocale=en_US

HPE 3PAR StoreServ 9000 Storage (9450) - End-of-Life Announcement: https://support.hpe.com/hpesc/public/docDisplay?docId=a00119073en_us&docLocale=en_US

HPE 3PAR StoreServ 20800, 20840, and 20850 Storage End of Life Announcement: https://support.hpe.com/hpesc/public/docDisplay?docId=a00047279en_us&docLocale=en_US

HPE 3PAR StoreServ 7000 and 7000c Storage Systems - End of Life Announcement: https://support.hpe.com/hpesc/public/docDisplay?docId=a00008513en_us&docLocale=en_US

HPE 3PAR StoreServ 20450, 20800 R2, 20840 R2 and 20850 R2 Storage End-of-Life Announcement: https://support.hpe.com/hpesc/public/docDisplay?docId=a00119074en_us&docLocale=en_US