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тАО04-25-2018 01:58 AM
тАО04-25-2018 01:58 AM
HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk
HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk
Questions/Symptoms
SYMPTOM:There was failure on node disk and after replacement of disk, the node boots to 3PAR login prompt but unable to locate home directory and gives console menu.
3PAR(R) InForm(tm) OS 3.1.2.278 (none) ttyS0
(none) login: console
Password:
3PAR Console Menu (none) 3.1.2.278
1. Out Of The Box Procedure
2. Re-enter network configuration
3. Update the CBIOS
4. Enable or disable CLI error injections
5. Perform a Node-to-Node rescue
6. Set up the system to wipe and rerun ootb
7. Cancel a wipe
8. Perform a deinstallation
9. Update the system for recently added hardware (admithw)
10. Check system health (checkhealth)
11. Exit
When tried to perform node rescue by using option 5, it gives below error:
Could not open connection to CLI server process tpdtcl, it has not yet started or has failed.
Informed to perform node rescue from working node but failed again.
root@xxxxxxx-1 Tue Aug 13 01:56:41:~# startnoderescue тАУnode 0
Node rescue from node 1 to node 0 started.
root@xxxxxxx-1 Tue Aug 13 01:57:43:~# showtask
4723 node_rescue node_0_rescue failed
Cause
CAUSE:It seems new node0 disk came with old OS and hence node rescue is failing.
Answer/Solution
FIX:Finally executed below command from problamatic node Whack> and it got booted and joined the cluster.
Whack>unset sys_serial
Whack>ahci init
Whack>ide erase
Whack>reset
I am an HPE Employee
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тАО11-27-2020 08:15 AM
тАО11-27-2020 08:15 AM
Re: HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk
If for some reason the node faild to be rescued again after the fix proposed by Venkatesh_SL. And the output is similar to this:
Booting from device 0, AHCI0Invalid boot sector.
Use "boot net install" to correct this.
*** Fatal error: Code 39, sub-code 0x10 (0).
AHCI0 MBR does not have a valid partition table
Disabled FSBC boot watchdog.
*** Fatal error: Code 39, sub-code 0x10 (0).
*** Fatal error: Code 39, sub-code 0x10 (0).
Go back to the Whack by pressing Ctrl+W and then:
Whack>ahci init
Whack>reset
Good Luck
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тАО11-27-2020 08:37 AM
тАО11-27-2020 08:37 AM
Re: HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk
Well, version 3.1.2 is end-of-life since many years ...
You should consider to upgrade to a supported version, which is 3.2.2.MU6 for a 7000.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО11-30-2020 06:02 AM
тАО11-30-2020 06:02 AM
Re: HP 3PAR StoreServ Storage - Node Rescue Fails after Replacing Node Disk
Hi, Torsten,
I totally agree that we should update to latest 3.2.2.MU6 . But we would need support contract to download it, no to mention that it is advised, the firmware upgrade process to be done by an HPE engineer.
We are going to consider it though.
Cheers
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