Query: HPE 3PAR8200 StoreServ Controller Node Issue

[hieunp]

Hi,

I'm working with a HPE 3PAR StoreServe 8200 controller node system. One of the two controller nodes (Node 1) has failed 

Node node:1 Environmental factor SBB Canister 1 CPU2 is Unrecoverable
Node node:1 Environmental factor SBB Canister 1 memory is Unrecoverable
Node node:1 Environmental factor SBB Canister 1 near CPU is Unrecoverable
Node node:1 Node is not online

Can some one please guide me on this.
Thanks so much.

[AshwiniBarath]

Hello @hieunp ,

If Node does not come online
Hardware failure is likely:
The CPU or memory subsystem on the node is faulty.
The SBB (Service Building Block) canister may need replacement.

DO NOT ignore unrecoverable hardware errors. Operating with a single controller is risky for both performance and redundancy.
Please contact HPE Support immediately for further assistance.

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Regards,
Ashwini

Thank You!
I work with HPE but opinions expressed here are mine.
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[support_s]

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