SAS PEL errors on 1:1:1 from cage0(0x5001438030F5953F),Phy14 to pd6(0x5000C500DD319EA8)

[Will-Tan]

事件类型: alert
严重性: Major
事件计数: 1
时间: 2025/04/17 11:23:33.335 (+0800 CST)
描述: 3PAR StoreServ StoreServ Event

----------------------------事件消息----------------------------
无事件消息

----------------------------纠正操作----------------------------
An event occurred that requires attention. Contact your authorized service provider for assistance.

-----------------------------摘要-----------------------------
(Major)PORT,COMP_SAS_PHY14:5001438030F5953F PEL_PHY_ERRORS SAS PEL errors on 1:1
一直出现以下提示，每天会出现10到20次不等
-----------------------------文本-----------------------------
事件 ID: 21809873     节点 0     客户警报 - Yes, 服务警报 - Yes
严重性: Major
时间: Thu Apr 17 11:23:33 2025
事件类型: StoreServ Event
警报 ID: 8
消息 ID: 30021
组件: Port, comp_sas_phy 14 5001438030F5953F
事件字符串: SAS PEL errors on 1:1:1 from cage0(0x5001438030F5953F),Phy14 to pd6(0x5000C500DD319EA8),Phy1.
通知项: default

Google Translated:

Event type: alert
Severity: Major
Event count: 1
Time: 2025/04/17 11:23:33.335 (+0800 CST)
Description: 3PAR StoreServ StoreServ Event

----------------------------Event message----------------------------
No event message

----------------------------Corrective action----------------------------
An event occurred that requires attention. Contact your authorized service provider for assistance.

-----------------------------Summary-----------------------------
(Major)PORT,COMP_SAS_PHY14:5001438030F5953F PEL_PHY_ERRORS SAS PEL errors on 1:1
The following message appears consistently, 10 to 20 times per day
-----------------------------Text-----------------------------
Event ID: 21809873 Node 0 Customer Alert - Yes, Service Alert - Yes
Severity: Major
Time: Thu Apr 17 11:23:33 2025
Event Type: StoreServ Event
Alert ID: 8
Message ID: 30021
Component: Port, comp_sas_phy 14 5001438030F5953F
Event String: SAS PEL errors on 1:1:1 from cage0(0x5001438030F5953F),Phy14 to pd6(0x5000C500DD319EA8),Phy1.
Notification Item: default

[veeyarvi]

Hi Will-Tan,

If the errors are only pointing to pd6, the should be with that drive only. If the issue continues even after the drive replacement, the next suspect is the IO module. I assume this PD is part of the node cage - in that case IOM is embedded on node 1.

Regards,
Veeyaarvi

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".