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03-04-2020 10:47 AM
03-04-2020 10:47 AM
SSMC InfoSight connectivity issues
Via SSMC 3.6, I am having issue with trying to update the HPE Infosight field and putting in user ID and PW. Everytime I try to update it, it fails with the following
The following URI's failed to respond.
3/4/2020 12:39:21 PM
Action:PUT URI:/foundation/REST/preferencesservice/maadams/preferencesX timeout:30 seconds.
I have another SSMC 3.6 instance and have no issues. Have also rebooted the SSMC appliance. It did not help.
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03-04-2020 11:08 AM
03-04-2020 11:08 AM
Re: SSMC InfoSight connectivity issues
Is the update, although reporting a timeout, working ?
If yes, then there is a known problem planned to be fixed in SSMC 3.7.
If not, then you should open a support-case.
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-21-2020 08:58 AM
04-21-2020 08:58 AM
Re: SSMC InfoSight connectivity issues
Note that the 'connection' is simply attempting to hit the portal (infosight.hpe.com) API on :443 so a firewall could be blocking this
HPE InfoSight Champion
HPE Storage 3PAR PEAK Team
Ojai, California
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