Cannot Install HPUX 11.00 64-bit on K460

[Bruce_10]

The model string is 9000/800/K460 but we can only select 32-bit.
The word count (model|wc -c) counts 14 characters in the string, so there is a trailing space in the model string. Is this the problem.
Is it time to get an HP engineer out to fiddle with swconfig?

TIA,

Bruce.

[James R. Ferguson]

Hi Bruce:

You are being mislead by the newline character counted by 'wc'. This is the fourteen character. Do this:

# echo "hi" | wc -c
# echo "hi" > /tmp/myfile
# cat -e /tmp/myfile #...note the visible "$"

HOWEVER, if you look at /etc/.supported_bits (on an 11.x system) you will see K460 entries as follows:

9000/889/K460-EG 32/64
9000/889/K460-XP 32/64
9000/889/K460 32/64

Thus, yes, I believe you need an engineer to update the model string to enable a 64-bit install.

Regards!

...JRF...

[David Lieberman_1]

Bruce,

Ensure that you have the proper PDC version installed. It must be at or above 37.4.

I'm assuming that you typed your model string in exactly, but just in case: similarly to what James said, if the "k" in K460 is in lowercase, the O.S. will only install a 32-bit image. /usr/bin/model must return "9000/889/K460", not ".../k460" (hey, things happen - HP has a record of this problem )

Again, the CE must make any necessary changes.

Best of luck,
David Lieberman

[Bruce_10]

HI Guys,

Thanks for your help. I've already got 39.43 F/ware installed, so I had hoped that I could install 32 bit and then reinstall 64 over the top. But that didn't work.

I does look like I need to get the 9000/889 model string correction.

Cheers,

Bruce.

[melvyn burnard]

The result of 14 from model | wc -c is what you should get from a Kclass system.
The error is in the fact that the 800 should be 889, as you have already been shown, and yes sadly this requires an erngineer to take the system down and change it.