Console Problem

[Kavita Poonia]

Hello all,

I am trying to login into Console of one of the HP-UX server but I think it is in Edit Mode as I am not getting the login prompt after ^Ecf and it is getting hanged. Please provide me the switch to use to get out from Edit Mode.

- - - - - - - - - - - - Live Console - - - - - - - - - - - -

[Read-only - use ^Ecf to attach to console.]

[Bumped user - Admin.]


Thanks * regards,
kavita

[Duncan Edmonstone · Accepted solution]

if CTRL-B doesn't get you back to an MP prompt then your MP/iLO card is probably hung... Depending on the model, there's usually a way to reset it though.

HTH

Duncan

[Kavita Poonia]

Hi Duncan,

It is getting me back to an MP prompt.

Thanks,
Kavita

[Dennis Handly]

Is your server hung? Can you logon with ssh/rlogin?

[Hasan Atasoy]

hi

it is possible to someone is editing a file in console ? try to guit by esc+:+q enter

try contrl+C to kill the current running process ..

Hasan

[Kavita Poonia]

Hi Dennis,

I am able to login to the server but console is hung.

Thanks,
Kavita

[Dennis Handly]

>I am able to login to the server

Then use ps(1) to see what the console user is doing.

[Kavita Poonia]

Hi Dennis,

What to grep in ps -ef to see that ?

Thanks,
Kavita

[Kavita Poonia]

I am also not able to ping Console's IP.

Has the console crashed or something like that ?

[Johnson Punniyalingam]

Hi,

Console "hangs" what does you /var/adm/syslog.syslog --> show's ..?

was there any firmware -upgrade done recently..?

Question:-

Are you connecting the Console "ip" like remote Console .?

if yes , please check with your Network Team support & request for "RESET" switch settings,

Thanks,
Johnson

[Suraj K Sankari]

Hi,

First check your /var/adm/syslog/syslog.log is there any error messages are there ?
Second if you have physically access the server then try to login through console cable then check?

Suraj

[SKR_1]

Lock a call with HP for hardware support to reset the console. Your console got hanged.

Thanks

SKR

[Sagar Sirdesai]

Hi Kavita

From Menu go to the cm command
and check a command used to reset the MP console only.

Please be sure while using this command .

SOmetimes you might accidently reset the server.

Also cm command also check if any one is still logged in to the console

Sagar

[Dennis Handly]

>What to grep in ps -ef to see that?

Probably "console" under the TTY column.

[Kavita Poonia]

Hello all,

Thanks for all your help. The MP for that was crashed and needs to be replaced so we logged a CASE with HP for the same, that's why the console was not accessible.

Regards,
Kavita

[Dennis Handly]

>What to grep in ps -ef to see that?

Here is a similar thread that mentions: ps -ft console
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1290158

[Torsten.]

My understanding is you can work with MP, but you don't get a login prompt, right?

Check your syslog where your console is.

Example:

Console is on a Serial Device

System Console is on the Built-In Serial Interface

...


What server do you have?

If a server is configured to have the VGA as the console, this is what you get after running

MP> co

==> nothing, because console is on VGA.

Check this!

[Suraj K Sankari]

Hi Kavita,

Did you reset your MP or GSP if not reset once and then try.

>cm-->xd to reset the console or you can reset by pressing the button in MP Card.

Suraj

[Kavita Poonia]

Hello Dennis,

Thanks for sharing that thread.

Thanks to Torsten and Suraj too.

We got our MP replaced from HP as it became completely inaccessible.

[kkiyong]

It's solved as ":quit!"