EMS message for SE10 in RAID5

[Saurabh_3]

Hi,
we have one HP SE10 with 4 HDDs of 36GB each, COnnected to L-class server installed with HP 4Si RAID card. All the HDDs connected are configurred in RAID 5. I am getting an EMS message daily at around 2:30 pm informing about media defects. However when I try to locate media errors using 'irm' utility it does't show any media errors. the message is as follows
------------------------------------

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Sun Jun 3 14:32:01 2001

gmsaptst sent Event Monitor notification information:

/storage/events/disks/default/0_7_0_1.0.0.0 is >= 3.
Its current value is SERIOUS(4).



Event data from monitor:

Event Time..........: Sun Jun 3 14:32:01 2001
Severity............: SERIOUS
Monitor.............: disk_em
Event #.............: 4
System..............: gmsaptst

Summary:
Disk at hardware path 0/7/0/1.0.0.0 : Excessive number of new
media-defects.


Description of Error:

There is an excessive number of new media-defects on this drive.
The
drive
must be replaced before it runs out of spare data blocks. All
errors
have
been recovered and no data have been lost.

Probable Cause / Recommended Action:

This drive may fail in the near future and should be replaced.

Additional Event Data:
System IP Address...: 192.168.1.251
Event Id............: 0x3b19fd0900000000
Monitor Version.....: B.01.00
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_disk_em.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800
OS Version......................: B.11.00
STM Version.....................: A.24.00
EMS Version.....................: A.03.20
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/disk_em.htm#4

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S
v-v-v-v-v-v-v-v-v-v-v-v-v



Component Data:
Physical Device Path...: 0/7/0/1.0.0.0
Device Class...........: Disk
Inquiry Vendor ID......: I2O
Inquiry Product ID.....: RAID5
Firmware Version.......: 1.00
Serial Number..........: unavailable

Product/Device Identification Information:

Logger ID.........: disc30; sdisk
Product Identifier: Disk
Product Qualifier.: I2O RAID5
SCSI Target ID....: 0x00
SCSI LUN..........: 0x00


>---------- End Event Monitoring Service Event Notification ----------<

Please help

Thanks in advance

[Rita C Workman]

Maybe someone else can speak with more knowledge on this...but I thought 'IRM' was a configuration tool for setting up these kinds of disks. So you could use the utility to check data consistency, but I was not aware it could check the hardware in the same manner that EMS does.
EMS is telling you it has a definite hardware issue with this disk...and is recommending getting this disk replaced.

Just my thoughts,
Rita

[Amruth]

Hi Oberoi,

The EMS is giving you a good explanation like this.

Disk at hardware path 0/7/0/1.0.0.0 : Excessive number of new
media-defects.

Change the HDD on the H/W path.

am

[Varghese Mathew]

Hi Gourav,

It very clear from theEMS message that the hdd on the path 0/7/0/1.0.0.0 needs replacement. Amruth is 100% right.

Cheers !!!

[Varghese Mathew]

Hi Gourav,

It very clear from the EMS message that the hdd on the path 0/7/0/1.0.0.0 needs replacement. Amruth is 100% right.

Cheers !!!

[Saurabh_3]

Dear varghese
The System is detecting the SE10 with 4*36 Gb HDDs as one HDD at the following address as if it is one HDD of 100gb.How to verify which HDD amongst This.
Component Data:
Physical Device Path...: 0/7/0/1.0.0.0
Device Class...........: Disk
Inquiry Vendor ID......: I2O
Inquiry Product ID.....: RAID5
Firmware Version.......: 1.00
Serial Number..........: unavailable

One more Thing how EMS message is giving An http: website address. I have seen at this web site same type of erors are there.
Regards Gaurav