GSP Alert Level codes

[Dee_3]

Can't find reference anywhere to what the GSP Alert Level codes and Source codes are for the A-class (rp2430) and L-class (rp5430). Currently have rp2430 with Alert Level=14. Would be nice to have more complete info on how to decode these logs.
Jill Carlson
**personal info erased**

[Cheryl Griffin]

I tried to find a nice document but there is none. What I did find is complex descriptions and matrices, which can only be summarized generically.

Basically:
Alert level is how the problem affected the system.
Source is the reporting part (memory, processor, etc.)
Source detail is a subcategory of source (fan, dimm, voltage, etc.)
Source id is the fru (field replaceable unit).
The alert will include details and a timestamp.

The complexity is that this information is very different for each combination of alert, source and source detail.

Alert Level 14 is an environmental issue, relating to power, overtemp, fan failure, etc. A HW CE can interpret the gsp logs. You may be able to talk them into giving you a gsp log tutorial.

Cheryl

[John Payne_2]

I know this is not complete info on the codes, but here is what is on the old A500 server disks:

A500 chassis code guide

Key CRU Identification Fields for Error Chassis Logs

The following fields (bold in the sample error log entry) are useful for CRU identification.

Source:

What major part of the system the alert is referring to (i.e., platform, memory, processor, etc.).

Source Detail:

What sub-part of the system the alert is referring to (i.e., cabinet fan, DIMM, high voltage DC power, etc.).

Problem Detail:

Specific problem information (i.e, power off, functional failure, etc.).


Cross-Referencing Chassis Log Errors to A500 CRU's


Table 1 Chassis Log Error to CRU Decoder

Chassis Log Field Values and Descriptions from Log Entry

Source


Source Detail
Problem Detail
Suspect Module
Action to Take


1 - Processor
Not Applicable (N/A)
N/A
Processor
Not a CRU, Contact HP support.

2 - Processor Cache
Not Applicable (N/A)
N/A
Processor
Not a CRU, Contact HP support.

3 - PDH
Not Applicable (N/A)
N/A
System Board
Not a CRU, Contact HP support.

4 - Power
1 - AC Mains
9 - Power Off
AC Power
Check that the AC is being supplied to power supply.

4 - Power
3 - Low Voltage DC Power Converter
N/A
DC/DC Converters
Replace the Processor Support Module (DC - DC Conveter)

4 - Power
4 - High Voltage DC Power
N/A
Power Supply
Not a CRU, Contact HP support.

6 - Platform
3 - Cabinet Fan
N/A
Fan
Not a CRU, Contact HP support.

6 - Platform
6 - Service Processor
N/A
GSP PCA
Replace the GSP

6 - Platform
7 - Power Monitor
N/A
System Board
Not a CRU, Contact HP support.

7 - Memory
1 - Controller
N/A
System Board
Not a CRU, Contact HP support.

7 - Memory
4 - SIMM or DIMM
N/A
Memory DIMM
Isolate to failing DIMM using BCH (IN, ME) and ODE memory diagnostic.

8 - I/O
6 - Disk
Various Values
Disk Subsystem
Contact HP support for further decoding.



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Now, I have had 12's and 14's come up that are not on the disk, it ended up being some sort of HW problem. (Maybe they added at a later rev of firmware, and did not update the cd's.) As this is a partial list, I hope it gets you started.

John