GSP mesage

[Checkfree Hplogin]

Hi,

My L3000 server is down. At the GSp I issue RS and I get the follwing message:

SPU power is down!

And I get the GSP prompt back.

PS gives the following:PS

Power Monitor Status:
Firmware Revision : 5
System Power state: Off Power Switch : On
Temperature : Normal Selected fan state: Normal

Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Normal
1 Normal Type 0 | Normal
2 Normal Type 0 | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal

SS Gives:
SS

System Processor Status:

System Power is Off. No processor information is available.

SL gives the following:
SL

Select Chassis Code Buffer to be displayed:
Incoming, Activity, Error, Current boot or Last boot? (I/A/E/C/L) c
c

Set up filter options on this buffer? (Y/[N]) n
n

The first entry is the most recent Chassis Code
Type + CR and CR to go up (back in time),
Type - CR and CR to go down (forward in time),
Type Q/q CR to quit.


Log Entry # 0 :
SYSTEM NAME: uninitialized
DATE: 01/01/1970 TIME: 00:00:19
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 0 = no problem detail

CALLER ACTIVITY: 4 = monitor STATUS: F
CALLER SUBACTIVITY: 04 = low voltage power supply
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00

0x002000E044FF404F 00000000 00000000 type 0 = Data Field Unused
0x582008E044FF404F 00004600 01000013 type 11 = Timestamp 01/01/1970 00:00:19
Type CR for next entry, Q CR to quit.

Log Entry # 12 :
SYSTEM NAME: uninitialized
DATE: 03/08/2004 TIME: 14:19:18
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 4 = output undervoltage

CALLER ACTIVITY: 4 = monitor STATUS: F
CALLER SUBACTIVITY: 04 = low voltage power supply
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00

0x002000E444FF404F 00000000 00000000 type 0 = Data Field Unused
0x582008E444FF404F 00006802 080E1312 type 11 = Timestamp 03/08/2004 14:19:18
Type CR for next entry, - CR for previous entry, Q CR to quit.


This is the last log entry corresponding to your choice.

[malvin drakley]

Hi Angel, it looks like from your logs that there is a power supply problem. Normally on an L3000 there should be 3 power supplies. If you can get the front cover of your server off there are green led's on each power supply if you have power connected. You should check this first and then if there are no green led's lit you should look for a failure in your input supply
hope this helps
malvin

[Checkfree Hplogin]

Malvin,

All three LEDs are green. That's what's puzzling.

Thank you,

Angel

[Scot Bean]

The problem detected is 'output undervoltage
', "not enough juice".

I can't see a particular power supply ID mentioned, tho.

This could have been a transient power dorop from your external power source. Is this machine on UPS power? Any lightning storms lately, power drops in the building?

[Checkfree Hplogin]

This is under building UPS, not individual UPS.

Would it be due a Transfer of control damage. Like on the K's

Angel

[Jeff Schussele]

Hi Angel,

Try pulling ALL power to the unit (Pull ALL the AC cables) for a period *longer* than 30 seconds - 60 seconds should do. THEN plug it back in & after a few seconds proceed with power up. Short poer transients can "confuse" the GSP & it will start reporting false power problems.

Rgds,
Jeff

[Joshua Scott]

try:

PC

at the GSP

Josh

[Checkfree Hplogin]

It indicates SPU is power down!

[Joshua Scott]

the PC command should power on your system.
PS shows the status

try

HE PC
for help.

or try PC ON

Josh