L2000. Trying to find out memory manufacturer

[Joe Profaizer]

I may have a mix of HP and/or Dataram or Kingston in my L2000. I'm running HP-UX 11.11 and I'm starting to get single-bit memory error events emailed to me suggesting replacing DIMM 1a. I have a spare 2GB memory kit so that I can replace 1a and 1b.

I'd like to know if there is any commands I can run or something I can run on the console to tell me a part number and/or mfr of the current memory installed.

Thanks!

[Torsten.]

Try cstm against the "system" item and you will get something like this for a single hp dimm:

FRU Handle: 0x9

FRU Physical Location: 0x0000ff00000aff74
FRU Source = 7 (memory)
Source Detail = 4 (SIMM or DIMM)
Cabinet Location = 0
Card Cage Location = 0
Cell Location = 0
Extender Location = 0
DIMMS Rank = 10

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: DIMM_1024 0x20202020 20202044 494d4d5f 31303234
Part Number..........: A6115-60002 0x41363131 352d3630 303032
Serial Number........: A56E0421374c 0x41353645 30343231 33373432
Engineering Date Code: 4105 0x34313035
Art Work Revision....: A4 0x4134
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

[Joe Profaizer]

Thanks,
But I'm having trouble finding such information running #cstm -m. I select:

8 MEMORY (95) Information Successful

But can't seem to find the correct menu item to get such information as you indicate. I have to use the menu as I don't have xwindows.

What is the correct command? sorry for the novice-ness here.

[Torsten.]

Use this

# echo "sel dev 1;info;wait;il"|cstm


(device 1 is the "system" itself)

[Joe Profaizer]

Unfortunately, that command yielded nothing regarding memory modules.

[Torsten.]

The example I) posted was taken from a similar server model.

Please attach your result.

[Joe Profaizer]

# cat t.t
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager


Version A.31.30

Product Number B4708AA

(C) Copyright Hewlett Packard Co. 1995-2001
All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

cstm>sel dev 1;info;wait;il
-- Updating Map --
Updating Map...
-- Converting a (11536) byte raw log file to text. --
Preparing the Information Tool Log for system on path system File ...

.... rgac.rgare.com : 10.3.1.3 ....

-- Information Tool Log for system on path system --

Log creation time: Mon Dec 29 11:09:46 2008

Hardware path: system


System Information for (rgac)
HPUX Model Number......: L2000
HPUX Model String......: 9000/800/L2000-44
Original Product Number: A5576A
Current Product Number.:
System Serial Number...: USS40413AR
Hversion...............: 0x5c40
Sversion...............: 0x491
Software Capabilities..: 0x100000f0

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


CPU Information:
Number of CPUs in the system = 4

CPU Map
cpu -------------------------------------------------
num |00|01|02|03|04|05|06|07|08|09|10|11|12|13|14|15|
-------------------------------------------------
state| M| a| a| a| | | | | | | | | | | | |
-------------------------------------------------
c - Configured (CPU powered on)
d - De-configured (CPU powered off)
a - Active (configured and processes running)
i - Inactive (configured and idle)
M - Monarch CPU (always Active)
C - Marked for re-configuration (Configured after next boot)
D - Marked for de-configuration (De-configured after next boot)


=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


Compute Cabinet 0

Cabinet 0 Hardware Inventory:
Component Present Failure State
--------- ------- ------- -------
Cabinet Fans (blowers) 8 0 unknown
Cabinet Power Supplies 3 0 unknown
I/O Power Supplies 0
BackPlane Power Supplies 0

unknown - Firmware is unable to determine the state of the hardware.

Cabinet 0 Slot Locations:
Hardware Component Map (locations 00-31)
-----------------------------------------------------------------
|0|0|0|0|0|0|0|0|0|0|1|1|1|1|1|1|1|1|1|1|2|2|2|2|2|2|2|2|2|2|3|3|
|0|1|2|3|4|5|6|7|8|9|0|1|2|3|4|5|6|7|8|9|0|1|2|3|4|5|6|7|8|9|0|1|
|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|-|
cf(b) |p|p|p|p|p|p|p|p| | | | | | | | | | | | | | | | | | | | | | | | |
cps |p|p|p| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
-----------------------------------------------------------------
s - Slot available for the hardware component.
p - Component present at the marked location.
cf(b)- Cabinet Fan (blower)
cps - Cabinet Power Supply

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


Field Replaceable Unit Identification Data (FRUID)
Total FRUID's found = 7

FRU Handle: 0x1

FRU Physical Location: 0x00ffff0001ffff69
FRU Source = 6 (platform entity)
Source Detail = 9 (backplane)
Cabinet Location = 0
Level 4 (Impl. Dep.)= 0
Level 5 (Impl. Dep.)= 1

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: SYS_BD 0x20202020 20202020 20205359 535f4244
Part Number..........: A5191-60001 0x41353139 312d3630 303031
Serial Number........: A56405342699 0x41353634 30353334 32363939
Engineering Date Code: 4026 0x34303236
Art Work Revision....: A4 0x4134
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: USS40413AR 0x55535334 30343133 41522020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x2

FRU Physical Location: 0x00ffff0002ffff69
FRU Source = 6 (platform entity)
Source Detail = 9 (backplane)
Cabinet Location = 0
Level 4 (Impl. Dep.)= 0
Level 5 (Impl. Dep.)= 2

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: IO_BP 0x20202020 20202020 20494f5f 42502020
Part Number..........: A5191-60002 0x41353139 312d3630 303032
Serial Number........: 52SCGD5H85 0x35325343 47443548 38352020
Engineering Date Code: 4014 0x34303134
Art Work Revision....: A2 0x4132
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x3

FRU Physical Location: 0x000000ffff01ff85
FRU Source = 8 (I/O device)
Source Detail = 5 (I/O device adapter)
Cabinet Location = 0
Card Cage Location = 0
Backplane Location = 0
I/O Slot Number = 1

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: LAN_SCSI_CORE_IO 0x4c414e5f 53435349 5f434f52 455f494f
Part Number..........: A5191-60011 0x41353139 312d3630 303131
Serial Number........: 52SCGE5N9F 0x20203532 53434745 354e3946
Engineering Date Code: 4030 0x34303330
Art Work Revision....: A5 0x4135
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x4

FRU Physical Location: 0x000000ffff02ff85
FRU Source = 8 (I/O device)
Source Detail = 5 (I/O device adapter)
Cabinet Location = 0
Card Cage Location = 0
Backplane Location = 0
I/O Slot Number = 2

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: SAS_CORE_IO 0x20202020 20534153 5f434f52 455f494f
Part Number..........: A5191-60012 0x41353139 312d3630 303132
Serial Number........: 52SCH58NSE 0x20203532 53434835 384e5345
Engineering Date Code: 4040 0x34303430
Art Work Revision....: C 0x4320
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x5

FRU Physical Location: 0x00ffff0004ffff69
FRU Source = 6 (platform entity)
Source Detail = 9 (backplane)
Cabinet Location = 0
Level 4 (Impl. Dep.)= 0
Level 5 (Impl. Dep.)= 4

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: DISK_BACKPLANE 0x20204449 534b5f42 41434b50 4c414e45
Part Number..........: A5191-60004 0x41353139 312d3630 303034
Serial Number........: 52SCGE5EJM 0x20203532 53434745 35454a4d
Engineering Date Code: 3933 0x33393333
Art Work Revision....: A3 0x4133
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x6

FRU Physical Location: 0x00ffffffffffff67
FRU Source = 6 (platform entity)
Source Detail = 7 (power monitor)
Cabinet Location = 0

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: PLAT_MON 0x20202020 20202020 504c4154 5f4d4f4e
Part Number..........: A5191-60010 0x41353139 312d3630 303130
Serial Number........: 52SCGE5NY2 0x20203532 53434745 354e5932
Engineering Date Code: 4037 0x34303337
Art Work Revision....: A4 0x4134
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=


FRU Handle: 0x7

FRU Physical Location: 0x00ffffffff02ff43
FRU Source = 4 (power entity)
Source Detail = 3 (low voltage DC power)
Cabinet Location = 0
Slot Number = 2

FRUID Field ascii hex
----------- ----- ---
FRU Name.............: POWER_CONVERTER 0x20504f57 45525f43 4f4e5645 52544552
Part Number..........: 0950-3470 0x20203039 35302d33 343730
Serial Number........: 70000BG03486 0x37303030 30424730 33343836
Engineering Date Code: 0x20202020
Art Work Revision....: 0x2020
Scan Revision........: 0x0000
FRUID Definition Rev.: A 0x41
FRU Specific Info....: 0x20202020 20202020 20202020 20202020
-- Information Tool Log for system on path system --
View - To View the file.
Print - To Print the file.
SaveAs - To Save the file.
Enter Done, Help, Print, SaveAs, or View: [Done] #.

[Torsten.]

Your diagnostics version is very old (june 2002), consider an update!

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

IMHO Either this version is too old or you have only third party DIMMS installed...

[Joe Profaizer]

Thanks for the help. I did download and install the latest version, but have the same results. Hence, I'm fairly certain I have kingston or data ram. I wish I knew which mfgr. however.

I'm going to try to replace the DIMM (replacing the pair) tomorrow with Kingston RAM.

Any other ideas to find out memory mfgr? I suppose if it's not HP, it will not display the mfgr. - correct?

[Torsten.]

I think so ...

Open the box and look at the dimms labels.

;-)