Need a link to HP9000 HW Matrix End of Support Life

[Ryan_4]

Need a link to HP9000 HW Matrix End of Support Life -- or some offical HP link that show when the end of support life is for L-Class and N-Class servers.

[Patrick Wallek]

As far as I know, nothing like that exists. HP publishes End of Support for the OS but not the hardware.

It would be nice if it did exist.

[Jeff Schussele]

Hi Thomas,

Unfortunately because this info is so dynamic, HP quit posting it online.
You'll have to either contact your local HP rep or ask that an HP moderator answer your specific question here. Only they have access to that data.

Rgds,
Jeff

[Cheryl Griffin]

Give me the product numbers because there are a lot of flavors of L's and N's.

I can help.

[Ryan_4]

Right now I am looking for some reference to an official HP document which states what the end of support life is for the L2000 and the N4000. I believe the EOS for the N4000 is 12/31/2005 and the EOS for the L2000 is 8/30/2006. I am trying to locate some HP document that would state the support dates. HP had posted such a document that covered all of the A-Class and N-Class servers back in 2003, but I have not seen anything since. What I used to have bookmarked are dead links now. Can you help?

[Jean-Luc Oudart]

Check this link :
http://www.hp.com/products1/evolution/e3000/news_events/discont/end_support_a-nclass.html#nproducts

Is this what you are looking for ?

Regards,
Jean-Luc

[Ryan_4]

Jean-Luc, Close -- but that matrix refers to the e3000 servers. All dates are show 12/21/2006 (which is the end of support for the HP3000). However, the HP9000 hardware versions of the NClass are different end of support. But I'll give you cudos for the attempt.

[Jeff Schussele]

Hi Thomas,

As Cheryl has so graciously asked, just post the actual Model # - like A3869A for example.
They construct the spreadsheets based on these identifiers - *only* - not model designation like "L1000" or "N4000". Because as she pointed out there are literally dozens of "Ls" & "Ns" out there. Simply because of all the CPU speed & GSP versions produced. Not to mention support chip "upgrades".
You should be able to find this on the S/N sticker - or at least on your support agreement. Worst case scenario is there's a sticker on the right side of the chassis - but you need to slide it out to see *that* one.

My 2 cents,
Jeff

[Ted Buis]

The minimum support life for these products is established at the time they are discontinued from production. Typically, it is about five years after HP stops selling it. However, it is consider minimum because HP could on a local basis extend the support if parts were available. Usually, this can't be determined until sometime closer to the anticipated end date. Some "L-class", if we use the term loosely to apply the the rp5470 which is the renamed L3000 (A6144B I believe), are still in production, so even the minimum support date is not yet determined.

[Ted Buis]

There were at least three versions of the N-class if we count the rp7400, The A3639A, the A3639B and the A3639C (rp7400). If you have greater than 550MHz processors, then it would have to be the C version. If you have 550MHz, it could be either the B or C versions, and if you have 440MHz CPUs then it could be the A or B version.

[Cheryl Griffin]

Updated:

For the product numbers listed above:
A3639A = 31-mar-2006
A3639B = 31-jul-2007
A3639C = 31-dec-2008

[Barry Sekol]

How about the A5191A. It is described as a HP 9000 L2000 Enterprise Server Solution

[Ted Buis]

A5191A - 30 November 2006 is what I see for the minimum support date. It may still be possible to get support after this date, however, but that can depend on local situation capability as well as parts availability. If you look at performance and lower cost of ownership of a new system, it may be more economical to replace a unit like the L2000, even before this date. Just something to consider.

[Don Bentz]

Okay, so now it appears that my A3639 server is "desupported" as of March, 2006. Perhaps my fault, but kind of a punch in the face. Does this mean that HP will not allow a "support agreement" to be entered into for this machine after that date?

[Don Bentz]

Whoops, upon closer inspection, "my" drop off the edge of the world date is July 2007. My "Part number" is A3639BR. Have I understood Cheryl's last (Sept 2004) note in this regard?

[Ted Buis]

Already the N-class cost of HW support is much greater than a new system that has more performance. Very likely before it goes end of support, you would be able to replace it functionally for about the cost of the annual service contract.