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NIC not recognized ProLiant Gen10 Srvr 2016 Standard

 
Syriana1
Frequent Visitor

NIC not recognized ProLiant Gen10 Srvr 2016 Standard

HPE PROLIANT MICROSERVER GEN10 X3418 1P 8GB-U 4LFF NHP 200W PS PERF SERVER

Fresh install Server 2016 Standard

Neither of the two onboard NIC's are recognized, they do not even appear in device manager.  Tried EVERY NIC driver available from HP for this server...no luck.  HELP!

5 REPLIES 5
support_s
System Recommended

Query: NIC not recognized ProLiant Gen10 Srvr 2016 Standard

System recommended content:

1. Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus Servers

2. HPE ProLiant DL380 Gen10 Server

 

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feigenL
Respected Contributor

Re: Query: NIC not recognized ProLiant Gen10 Srvr 2016 Standard

Do they have link? do you see the leds blinking?

have you chek on the iLO to see if the NICS are enabled?

Have you  run the latest SPP? some diagnostics?

Luis Feigenblatt
Syriana1
Frequent Visitor

Re: Query: NIC not recognized ProLiant Gen10 Srvr 2016 Standard

Both (integrated) NIC's plugged in, no lights
No iLO installed or detected
HP PC HDW wired network test shows "wired driver update" passed
They both just look completely inactive and disabled.

There is a wireless adapter currently installed and functional, passed all 3 tests.  Thanks for the assist...banging my head bad here.

Syriana1
Frequent Visitor

Re: Query: NIC not recognized ProLiant Gen10 Srvr 2016 Standard

Downloadind SPP now

Syriana1
Frequent Visitor

Re: Query: NIC not recognized ProLiant Gen10 Srvr 2016 Standard

I did, HPE SUM indicates good baseline configuration but still no NIC detected anywhere.