Problem related to HP 9000 L 2000

[Eldho Varghese]

Hello i have a HP 9000 L class 2000 server while booting i'm gettinf the following error form the GSP console .. could you plz help me to solve it
DATE: 01/01/1970 TIME: 00:00:12
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: 0
PROBLEM DETAIL: A = failed or disconnected

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH
System Power is Off.

0x0020006A4400404F 00000000 00000000 - type 0 = Data Field Unused
0x5820086A4400404F 00004600 0100000C - type 11 = Timestamp 01/01/1970 00:00:12
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:x
*****************************************

CAUTION: System Alerts have been disabled. This will re-enable with
a re-boot or power-on of the system. To re-enable system alerts now, you
may use the AC (Alert Display Configuration) command.

************* SYSTEM ALERT **************
Alert messages are now disabled. Enter Commands Interface AC command to enable them

again
*****************************************


************* SYSTEM ALERT **************
SYSTEM NAME: venus
DATE: 01/01/1970 TIME: 00:00:09
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 4 = output undervoltage

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH
System Power is Off.

0x002000E444FF404F 00000000 00000000 - type 0 = Data Field Unused
0x582008E444FF404F 00004600 01000009 - type 11 = Timestamp 01/01/1970 00:00:09
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:a
*****************************************

[Andrew Young_2]

Hi.

For starters I think the GSP battery will need to be replaced as the GSP is not keeping time.

Secondly it appears that one or more of your power supplies are having a problem. Essentially the power supplies are reporting that they are not generating enough or any power to power the server up. I suspect you will find that this server only has two power supplies in it (the L2000 can take 3 but needs a minimum of two working). I think at least one has failed and the total power avalable is not enough to boot the sytem.

HTH

Andrew Y

[Torsten.]

Log on to the GSP and run "ps" to see the status of the power supplies.

[Andrew Rutter]

hi,

check the power cables, incase someones pulled one out.

then check the status of the power supplies in gsp.

you dont have enough power to run the server

Andy

[Sandy Chen]

Hi,

- Check your electricity grounding, make sure it is grounded
- Check your power supply with 'PS' command
- If there is nothing wrong with both of it there is another 2 possibilities, your 'platform monitor' or your 'power harness' most likely is your 'power harness'

Regards,
Sandy

[Eldho Varghese]

Thanks everybody.. actually the motherboard was not properly grounded.... now the problem solved.. special thx to sandy also..