procesor dependent code doesn't run

[Eric Firkey]

Hi,
I just received a L2000 server and powered it up, however the processor dependent code and bch do not start up. I can log into the gsp. What causes the pdc not to run? any possible hardware damage? thanks.

[Robert-Jan Goossens]

Hi Eric,

Have you tried resetting the gsp to the factory default configuration.

http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000067002680

Hope it helps,

Robert-Jan.

[Joshua Scott]

What errors are you getting? if it's powered up, and there's a HW problem, then you should receive a system alert. also, try typing the VFP command at the GSP prompt, this will enable you to see the Power-On-Self-Test readout. Is the diplay hanging during this readout for longer than 5 minutes?

also, you will need to exit the GSP via the 'CO' command, (to get to console) so that the BCH can be seen. Some systems may take 20 minutes or longer to go through the self-tests.

-Josh

[Eric Firkey]

When I run run vfp I get the following output:

LEDS: attention-flash power-on the rest off

platform operation 6203


...and it hangs there.
also it also appears to be hanging when I try to reset the gsp.

[Joshua Scott]

What happens when you type 'co' at the GSP prompt? hit return a couple of times and you should get a prompt.

What are you using for a console?

[Eric Firkey]

The terminal is a 700/96 series (C1064W). I don't think the console is the problem, because I booted up a second L2000 with this console with no problems after the first one.
When I hit co from the gsp I just hang

[Joshua Scott]

can you get back into the GSP after you type the co command?

[Eric Firkey]

yes

[Joshua Scott]

Try powering off the system and unplugging it for a couple of minutes, and then plug it in and power it on, making sure it really powers on by removing the front cover and pressing in the little square power button for a couple of seconds.

[Joshua Scott]

also, make sure the console is connected and powered up for the Power-on sequence. Don't go into the GSP. the virtual front panel should start on its own, and show the selftest codes.

[Eugeny Brychkov]

If you'll type the following commands at GSP prompt
PS
SS
what will they display?
Eugeny

[Eric Firkey]

3 power supplies and 7 fans - all normal

and 4 processors installed and configured

nothing abnormal here.