SAM error on adding modem

[Paul Gold_2]

hello
I have a D class running 10.20 with eisa mux

trying to add a modem to port a2 using sam and get the following error (this happens after typing baud rate, Working... appears on screen the error box)

unexpected exit: process LANG=C LC_ALL=C /usr/bin/lbin/samx -C -p 3411 /usr/sam/lib//tm.ui exited with non-zero exit status sh:6417 Memory Fault (core dumped)

have run swconfig all appears okay, checked inittab and removed any old devices on this mux

anyone have any ideas for next step before I reinstall SAM

thanks

Paul Gold
CP Ships

[erics_1]

Paul,

Apply the latest SAM/OBAM patch for your system. I have seen this before and applying/reapplying the SAM patch fixed the problem.

Latest SAM patch is:
PHCO_22268

Best Regards,
Eric

[S.K. Chan]

From technical knowledge DB ..
Use this checklist to resolve the error:
1) Check for an offending entry in /etc/inittab:

The most common error in the inittab refers to the ups.
ups::respawn:rtprion 0 /usr/lbin/ups_mond ---> change this to:
ups::respawn:rtprion 0 /usr/lbin/ups_mond -f /etc/ups_conf

A clean copy of the inittab resides in /usr/newconfig/etc/inittab.

To rule out a problem with the /etc/inittab try the following:

# cp /etc/inittab /tmp/inittab.old
# cp /usr/newconfig/etc/inittab /etc/inittab

Check for the error.

2) Check for an offending entry in /etc/gettydefs.

To rule out a problem with the /etc/gettydefs try the following:

# cp /etc/gettydefs /tmp/gettydefs.old

# cp /usr/newconfig/etc/gettydefs /etc/gettydefs

Check again for the error.

3) Check for an unconfigured fileset.

# swlist -l fileset -a state |more

If a fileset comes back as INSTALLED but not CONFIGURED then issue the following:

# swconfig \*

4) Check for the latest SAM patch and libc patch version. [PHCO_19046/PACHRDME/English]s700_800 10.20 Cumulative SAM/ObAM Patch

[PHCO_20441/PACHRDME/English] s700_800 10.20 libc cumulative patch