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General Error updating secondary image

 
sather
New Member

General Error updating secondary image

Dear Team,

I am trying to update new firmware on a stack switch using CLI but it's failing to download whereas I have just updated around 14 switches following the same process:

acsw-004# copy sftp flash xxx_user@10.x.x.1x WC_16_10_0012.swi secondary

The secondary image will be deleted.

Continue (y/n)? y
Attempting username/password authentication...
Enter xxx_user@10.x.x.1x's password: ********************************
SFTP download in progress.
000M General error...

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It also skips the usual we get below section:

RSA key fingerprint is ec:88:81:44:d7:00:8c:fe:c5:38:8c:a3:cf:3c:70:36.
Do you want to accept this host key? [(y)es/(n)o/(o)nce] y

******************************

Please assist.

Kind Regards,

Ather

1 REPLY 1
akg7
HPE Pro

Re: General Error updating secondary image

Hello,

Can you run 'show flash' and share the output?

If output shows 'No image loaded' in both primary and secondary then hard power cycle the switch.

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo