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09-21-2011 04:01 AM
09-21-2011 04:01 AM
Hi,
I got a new 24-Port GIG-T V2 zl module (J9537A) for a 5406 (J8697A). Plugged it in but the module isn't being detected by the device. Did a “module X type ?” to list all available model types but can't seem to find (J9537A) in that list.
So it seems to me like:
A: Module isn’t supported for some reason.
B: I’m lacking some kind of firmware or patch software ~ "The device running K.14.65" I believe it to be the latest software.
Any advice on what to do?
Solved! Go to Solution.
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09-21-2011 04:44 AM
09-21-2011 04:44 AM
SolutionHi,
you need K15 firmware version (think that K.15.02.0004 is minimum) to support new v2 zl modules.
https://h10145.www1.hp.com/downloads/SoftwareReleases.aspx?ProductNumber=J8697A
Regards,
Jan
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09-21-2011 06:08 AM
09-21-2011 06:08 AM
Re: HP 5406zl not loading V2 module
Thanks Jan!
I had a look at what versions of firmware my PCM had and noticed they haven't been updated for a while. Going to bring the device up to K15 later tonight.
Regards,
Patrik