HP2530G keep rebooting

[Michael_W]

Hi

I encouter a HP2530G switch where it keep rebooting every few minutes. I  capture the logs, I found these:

%@00062%Jan 01 00:00:15 2090  system: System went down without saving crash inform                 

%@03001%Jan 01 00:00:15 2090  system: System reboot due to Power Failure    

What I interested is this error log:

%@00063%Jan 01 00:00:16 2090  system: System went down:  01/01/90 00:18:40                                                                        

%@00064%Jan 01 00:00:16 2090  system: Health Monitor:  Misaligned Mem Access    

What may have cause this error? 

Regards

[Richard Brodie_1]

It's a bug in the firmware in all probability. If you don't have current firmware I suggest you upgrade. There is an NTP bug in the release notes that has that sort of footprint, so disabling NTP might work.

[Michael_W]

Hi ,

Thanks for the reply. I already upgraded the firware to YA.15.13.0005 and I didnt set any ntp configuration.  Attached is the  log that I retrieve from the switch. Perhap something to do with STP?

Regards

[Richard Brodie_1]

show boot-history might give you a more detailed crash footprint. I'm not sure - it might only go the console. Either way, if you have a crash on current firmware I would open a support ticket. The problem might be fixed in an unreleased version knocking around.

[Michael_W]

Hi,  below are the boot-history log:

SMR2-HP2530-AdminGF-AS01# sh boot-history
Master -- Saved Crash Information (most recent first):
======================================================

SubSystem 0 went down:  01/01/90 00:33:52
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fc73a4e IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e0a40
fp: 0x0696778c sp:0x06967758 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:15:25
Health Monitor:  Misaligned Mem Access
HW Addr=0x0feb704e IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e0a40
fp: 0x0696778c sp:0x06967758 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:38:11
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fd1a36e IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e0a40
fp: 0x0696778c sp:0x06967758 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:48:48
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fd2174e IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e0a40
fp: 0x0696778c sp:0x06967758 cpsr: 0x6000001f dfsr: 0x00000001

SMR2-HP2530-AdminGF-AS01#

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SMR2-HP2530-AdminGF-AS02# sh boot-history
Master -- Saved Crash Information (most recent first):
======================================================

SubSystem 0 went down:  01/01/90 00:33:55
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fe540ae IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e2380
fp: 0x0685b4d4 sp:0x0685b4a0 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:15:27
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fde4fee IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e2380
fp: 0x0685b4d4 sp:0x0685b4a0 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:38:13
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fdf84ee IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e2380
fp: 0x0685b4d4 sp:0x0685b4a0 cpsr: 0x6000001f dfsr: 0x00000001

SubSystem 0 went down:  01/01/90 00:48:50
Health Monitor:  Misaligned Mem Access
HW Addr=0x0fdb720e IP=0x465ecf4 Task='eDrvPoll' Task ID=0xe0e2380
fp: 0x0685b4d4 sp:0x0685b4a0 cpsr: 0x6000001f dfsr: 0x00000001

[Richard Brodie_1]

 It might be a known bug, fixed in an unreleased version or it might not, either way I would take the crash footprint and run it past HP support.

https://h10145.www1.hp.com/help/help_questions.aspx?l2id=48&SelectedTab=3

[Michael_W]

Thanks Richard Brodie_1