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12-17-2019 10:34 AM - last edited on 01-05-2020 08:57 PM by Parvez_Admin
12-17-2019 10:34 AM - last edited on 01-05-2020 08:57 PM by Parvez_Admin
Hello,
We have a HPE officeconnect 1950 Series switch and need to reset the admin password.
Does anyone know the steps to do this? we don't currently have a working login to the switch and would like to reset it without performing a total switch reset.
can we do it via the console cable?
Thank you
Joseph
Solved! Go to Solution.
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12-17-2019 11:03 AM
12-17-2019 11:03 AM
Re: Hp OfficeConnect 1950 Admin password reset
Hello!
There is a procedure, but it requires unlocking CLI in 1950. You can contact HPE Support for the CLI unlock password. When you obtain it, this should help:
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12-17-2019 11:06 AM
12-17-2019 11:06 AM
Re: Hp OfficeConnect 1950 Admin password reset
Does the steps you provided save the existing configuration or wipe it out?
Thanks
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12-17-2019 11:17 AM
12-17-2019 11:17 AM
SolutionIt will retain the original config. Let me explain its logic in details:
1. reboot, Ctrl+D, option 4, Ctrl+B
2. Option 7 - Skip Current System Configuration
3. Option 0 - Reboot
We set the Bootrom to ignore the "saved-configuraiton" file on the next reboot and load an empty configuration.
4. Unlock CLI (special unlock password should be used. This is an exception process. Never give out the password to the customer, rather assist him on remote session and put the password by yourself)
5. Enter following commands:
system-view
configuration replace file startup.cfg
This command loads the "startup.cfg" (default location of the "saved-configuration") and applies it. This is the tricky part - the old password (the forgottern one) is getting applies too, BUT we are already logged in, so it won't ask us for this password until we log out
#Current configuration will be lost, save current configuration? [Y/N]: N
local-user admin
undo password
This command will delete the current password and will set a default one. This is specific of this platform (1950), on other Comware platforms you would normally set another password here by "password simple <your_new_password>" command, but in 1950 you can just delete the password and it will become default.
return
#
save safely force
! Here we save our new "current-configuration" without password under the context of user 'admin' to the "saved-configuration" file.
reboot
! When the device reboots, it will load the confif without password and the Web GUI will be accessible with default credentials. All other settings should retain untouched. I recommend you to change the password from the GUI as soon as you log in to the switch.
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12-17-2019 11:33 AM
12-17-2019 11:33 AM
Re: Hp OfficeConnect 1950 Admin password reset
Ok. thank you. I will schedule a site visit and give it a try.
Thank you
Joe
- Tags:
- but I'm not sure which port to use for this procedure. The 1950 doesn't have a serial port or something similar
- Could somebody provide the connection method to the 1950 switch
- Hi Could you also provide the connection method to the switch. I understand the process described here
- so I'm a bit confused about how to start using the suggested method.