Procurve 2610 errors on port - too many underssized/giant packets on port 5

[admiralsulu]

port 5 on my switch is connected to a kyocera 3500i printer.

the printer has locked up on us several times today.

I look on my 2610 and for that port I see the following errors over and over:

alert - excessive undersized/giant packets , desciption too many underssized/giant packets on port 5

is this an issue with the NIC on the printer, or cabling, or what?

I would doubt it was cabling, as I have a patch cable going from the printer to a network biscuit block, and from there to punch down panel, then to the HP switch.

[paulgear]

Hi admiralsulu,

These sort of errors are nearly always caused by bad cabling or a faulty NIC on the other end. If the printer is locking up regularly, i'd be looking at that as the cause before trying anything on the switch side.