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Re: Procurve 2910al-48G - administration hang when password is set ...

 
omichaux
New Member

Procurve 2910al-48G - administration hang when password is set ...

Hi,

 

i've this configuration:

 

2910al48G - stack commander

2900 - stack member

2510 x3 stack member connected to 2900 with j4858c and fiber optic

 

synoptique

2910 -- cx4 -- 2900 -- j4858c ---/fiber/--- j4858c -- 2510

                                   -- j4858c ---/fiber/--- j4858c -- 2510

2910 fw is 14.49

 

if i set a password for admin operation, via web interface or console, i lost connexion with this switch

it's no longer pingable

i can access cli from console port, but if i run menu command, administration hang (black screen no longer access)

the only solution i've found is:

press clear for 10 seconds, then press reset to restart swith without password

 

is there a solution for this problem ?

thanks for reply

regards

omichaux

4 REPLIES 4
Helper
Valued Contributor

Re: Procurve 2910al-48G - administration hang when password is set ...

hi,

 

It seems that is bug. Are all your switch up to date ?

Do you check the log of every devices of the stack to check for a particular message ?

 

Have you tried to :

- move the stack commander to another device to verify if the problem is always present ?

- remove stack feature, test to configure password on every switch to see if one of them have the same behaviour ?

 

I think that the best solution is to open a case, Support will be able to provide you new firmware not GA that could already fix this issue.

 

Bye,

Oleg Sukharev
Valued Contributor

Re: Procurve 2910al-48G - administration hang when password is set ...

hi,

 

my suggestion is to remove all devices from stack, set passwords on commander, and then add switches to the stack one by one every time checking that behavior

 

hth,

oleg

Thiemen
Occasional Visitor

Re: Procurve 2910al-48G - administration hang when password is set ...

Same problem here, 3 switches that are stack commander have become unresponsive after setting password...

2910 fw is 14.49

 

Is there a solution to this problem?

MohammadH
Regular Advisor

Re: Procurve 2910al-48G - administration hang when password is set ...

Hi

l suggestion to update your switch to fw 14.70 it work fine with me.