SU 2930 - ERROR: SRAM BIST Failed

[alha_support]

Hello, i am new in this forum and would like to get an answer to a note from the serial port of a SU 2930M 24G PoE

The Switch is out of order and i tried too get the config file of this server.

I01
0x80200000 0x00006000 0x00000000 0x00000000
ERROR: SRAM BIST Failed

The SRAM BIST is the memory check, or? How can i prefend the Switch to check the memory?

Thank you for your support.

Kind regards Alexander

[akg7]

Hello,

It seems switch memoy has been failed.

Its difficult to get the config file now.

I believe you need to replace the switch.

Thanks!

[parnassus]

Hi  @alha_support BIST is the Built-In-Self-Test internal and automatic procedure to test the switch Hardware running at boot, in this case your switch didn't pass the SRAM test...I'm with @akg7 , you should ask for an RMA if you're entitled to do so.