Switch crashed with Crash Msg: "NMI Event ..."

[Mr_Matt]

Hi,

a ProCurve J4899B Switch 2650 crashed this morning. I tried to figure out why the switch crashed. I found the following record in the 'show tech' output, but I can`t find information about the issue:

----- Crash Record:   1 at 0x1ff2318 -----

crash info = 0xbaabface

subSystem ID = 0

timestamp:  11/24/10 08:58:19

Crash msg: NMI event SW:IP=0x005b5054 MSR:0x0000b032 LR:0x00565830 Task='bcmARL.0' Task ID=0x181
1ee0

cr: 0x22000040 sp:0x018119d8 xer:0x00000000

-----

What happend?

Thanks for your help!

[Helper]

Hi,

If your switch is already running latest GA firmware or superior the best way is to contact HPN support with synoptics, Part number; S/N and show tech information to obtain an analyze.

In the "show log -r -a" (or the one from the show tech) do you have any interesting events before the crash ?

H.10.83 :

http://h10144.www1.hp.com/customercare/support/software/summarypages/h-j4900-c.htm

Regards,

[Mr_Matt]

Thank you for your help.

The firmware on the switch is the most recent and there are no special events in the log file.