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switch is not sending the power to the PoE AP (MSM4600) Aruba 3800 48G PoE+ 4SFP+

 
PManhique
New Member

‎11-23-2016 06:41 AM

‎11-23-2016 06:41 AM

switch is not sending the power to the PoE AP (MSM4600) Aruba 3800 48G PoE+ 4SFP+

the switch is not sending the power to the PoE AP (MSM460).

Log info:

W 11/07/16 15:50:14 00732 chassis: PoE controller 4 selftest failure.

W 11/07/16 15:50:14 00732 chassis: PoE controller 6 selftest failure.

W 11/07/16 15:50:14 00732 chassis: PoE controller 1 selftest failure.

W 11/07/16 15:50:14 00732 chassis: PoE controller 5 selftest failure.

 

Also lights are flashing amber on these ports.

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1 REPLY 1
Richard Litchfield
Respected Contributor

‎03-12-2017 05:13 AM

‎03-12-2017 05:13 AM

Re: switch is not sending the power to the PoE AP (MSM4600) Aruba 3800 48G PoE+ 4SFP+

Log a call for that. It has a lifetime warranty!

You may also want to try a power-cycle. Depending on the actual nature of the problem, it may clear one or more of them. Try the POE device on a different port too; maybe the device(s) have a problem. I have seen APs that have run in over-temp conditions do that occasionally.

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