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08-09-2011 04:54 PM
08-09-2011 04:54 PM
unable to access E2810 from the core switch after firmware upgraded
I have E5406 uplink port A24 to E2810 port 24 and everything were working properly and the E2810 swith is running version 11.25. I then decide to update the E2810 to the latest firmware 11.48.
run "show spanning-tree" on both switches show the uplink port as follow:
E5406 port A24 shows blocking
E2810 port 24 shows forwarding.
Once the firmware upgraded I reboot the switch but unable to ping E2810 from E5406 or vice versa. if I rolled back to the 11.25 firmware then both swith communicate fined.
has anyone run into this problem with the 11.48 firmware for E2810 switch?
is there a way to solve the issue?
- Tags:
- e2810
- E2810 firmware
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08-10-2011 05:43 AM
08-10-2011 05:43 AM
Re: unable to access E2810 from the core switch after firmware upgraded
Do check if you have one or more config files? Check it with the command "show config files".
This is because when you reboot (boot system flash xxxx) every image (Pri/Sec) is asociated to and config file.
For example (Check below how I have two config files and the first one is associated to Primary and second one to Secondary):
Procurve(config)# sh config files
Configuration files:
id | act pri sec | name
---+-------------+------------------------------------------------
1 | * | config1
2 | * * | config2
3 | |
I don't know if this is the REAL problem/solution... only a possibility ;)
Greetings...
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08-10-2011 05:51 AM
08-10-2011 05:51 AM
Re: unable to access E2810 from the core switch after firmware upgraded
i'm running the same config file on both firmware. as I have the config file to be a default boot.
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08-10-2011 10:52 PM
08-10-2011 10:52 PM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi Again,
I think you could try posting here the E2810 configuration (Sh Runn Conf) before and after the Version's upgrade. As there is a saying here .... "Two heads are better than one" :)
Greetings....
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08-11-2011 05:28 AM - edited 08-11-2011 05:33 AM
08-11-2011 05:28 AM - edited 08-11-2011 05:33 AM
Re: unable to access E2810 from the core switch after firmware upgraded
somehow I cannot attached the file so I pasted here. Below is E2810 config.
port A24 on E5406 is uplink to Port 24 on E2810.
the same config are are run before and after 2810 upgrade. it ran fined on version 11.25 but not 11.48
; J9021A Configuration Editor; Created on release #N.11.25
hostname "Satelite-2810-24G"
max-vlans 256
time timezone -300
time daylight-time-rule Continental-US-and-Canada
console inactivity-timer 60
interface 1
name "HVAC"
exit
interface 24
name "5406zl Uplink"
exit
ip default-gateway 10.0.1.1
sntp server 192.5.41.209
timesync sntp
sntp unicast
sntp 30
snmp-server community "public" Unrestricted
vlan 1
name "NotUsed"
no ip address
no untagged 1-24
exit
vlan 11
name "ManageIP"
untagged 1
ip address 10.0.1.27 255.255.255.0
tagged 24
exit
vlan 12
name "Production2"
untagged 2-23
tagged 24
exit
vlan 13
name "Development"
tagged 24
exit
vlan 14
name "Internal WAP"
tagged 24
exit
vlan 15
name "GMP"
tagged 24
exit
vlan 17
name "Public WAP"
tagged 24
exit
vlan 18
name "DMZ"
tagged 24
exit
vlan 19
name "MitelVOIP"
voice
exit
vlan 20
name "Backup/VM"
exit
vlan 21
name "iSCSI"
jumbo
exit
vlan 10
name "Production"
exit
primary-vlan 12
management-vlan 11
spanning-tree
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08-11-2011 05:35 AM
08-11-2011 05:35 AM
Re: unable to access E2810 from the core switch after firmware upgraded
here is my 5406 config
; J8697A Configuration Editor; Created on release #K.15.05.0002
; Ver #01:01:00
hostname "Metabolon-Satelite-Switch-5406zl"
time timezone -300
time daylight-time-rule Continental-US-and-Canada
module 1 type J8702A
module 2 type J8702A
module 3 type J9309A
module 4 type J9309A
interface A1
name "IPCAM"
exit
interface A2
name "IPCAM"
exit
interface A3
name "IPCAM"
exit
interface A4
name "WAP"
exit
interface A5
name "WAP"
exit
interface A24
name "2810-24G Uplink"
exit
interface C1
name "Fiber Channel 1"
exit
interface C3
name "Fiber Channel 2"
exit
trunk C2,C4 Trk1 LACP
trunk C1,C3 Trk2 Trunk
ip default-gateway 10.0.1.1
vlan 1
name "NotUsed"
untagged D1-D4,Trk1-Trk2
no untagged A1-A24,B1-B24
no ip address
exit
vlan 11
name "ManageIP"
untagged A1-A3,B3
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
ip address 10.0.1.3 255.255.255.0
tagged A24,Trk1-Trk2
exit
vlan 10
name "Production"
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
vlan 12
name "Production2"
untagged A6-A23,B1-B2,B4-B24
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
vlan 13
name "Development"
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
vlan 14
name "InternalWireless"
untagged A4-A5
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
vlan 15
name "GMP"
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
vlan 17
name "PublicWireless"
tagged A4-A5,A24,Trk1-Trk2
no ip address
exit
vlan 18
name "DMZ"
tagged Trk1-Trk2
no ip address
exit
vlan 19
name "MitelVoip"
tagged A6-A18,B1-B6,B8,B17-B24,Trk1-Trk2
voice
no ip address
exit
vlan 20
name "Backup/vMotion"
tagged A24,Trk1-Trk2
no ip address
exit
vlan 21
name "iSCSI"
tagged A24,Trk1-Trk2
no ip address
jumbo
exit
console inactivity-timer 60
timesync sntp
sntp unicast
sntp 30
sntp server priority 1 192.5.41.209
ip route 0.0.0.0 0.0.0.0 10.0.0.254
snmp-server community "public" unrestricted
spanning-tree
spanning-tree Trk1 priority 4
spanning-tree Trk2 priority 4
spanning-tree priority 1
primary-vlan 12
management-vlan 11
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08-11-2011 06:02 AM
08-11-2011 06:02 AM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi,
I can see that in both switches the ports (A24 and 24) are no untagged on VLAN 1 and tagged on the rest of VLANs but don't UNTAGGED on no-one VLAN.... Why?
Why do you try to configure a TRUNK in both switches? For example....
In E2810
trunk 24 Trk3 LACP
In 5406zl
trunk A24 Trk3 LACP
And obviously change in all VLANS the tagged 24 to tagged Trk3 and tagged A24 to tagged Trk3. Anyway but I think that this change is automatic.
I have 4 5406zl and several 2610/2510 in different floors connected to a 5406zl core, and this is the way (LACP's Trunk) to connect it.
I hope to help you in this odyssey...
Greetings...
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08-11-2011 06:13 AM
08-11-2011 06:13 AM
Re: unable to access E2810 from the core switch after firmware upgraded
I don't need trunk uplink on 2810 as i only have 1 uplink cat6 cable. so it doesn't make any sense for trunking 5406 to 2810.
I don't use vlan 1. vlan 12 is untagged if you look closely.
don't think trunking solve the problem of why 11.48 is not working and 11.25 is working.
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08-11-2011 11:39 PM
08-11-2011 11:39 PM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi again,
You say that vlan 12 is untagged if you look closely but I can see...
hostname "Satelite-2810-24G"
vlan 12
name "Production2"
untagged 2-23
tagged 24
exit
hostname "Metabolon-Satelite-Switch-5406zl"
vlan 12
name "Production2"
untagged A6-A23,B1-B2,B4-B24
ip helper-address 10.0.0.9
ip helper-address 10.0.0.19
ip helper-address 10.0.0.21
ip helper-address 10.0.0.23
tagged A24,Trk1-Trk2
no ip address
exit
I don't see that the ports (24 and A24) are untagged.... Why do you test to do a real untagged in both ports?
Anyway... I think if you open a case in HP Support they can say something about it.
Greetings...
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08-12-2011 03:53 AM - edited 08-12-2011 03:55 AM
08-12-2011 03:53 AM - edited 08-12-2011 03:55 AM
Re: unable to access E2810 from the core switch after firmware upgraded
I already had a case open with HP.
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08-12-2011 05:41 AM
08-12-2011 05:41 AM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi Airwolf,
I have several switchs with untagged on uplink ports and running fine. An example...
************************************************************************************************************
SWITCH (1)
SW_Arriba_CPD012# show cdp neighbors detail
Port : 23
Device ID : 00 18 71 90 9c c0
Address Type : IP
Address : 10.128.24.244
Platform : ProCurve J4903A Switch 2824, revision I.10.77, ROM I.08....
Capability : Switch
Device Port : 24
Version : ProCurve J4903A Switch 2824, revision I.10.77, ROM I.08....
vlan 1
name "DEFAULT_VLAN"
untagged 9
no ip address
no untagged 1-8,10-24
exit
vlan 2
name "DATOSARCHIVO"
untagged 1-8,13,18,23-24
ip address 10.128.24.174 255.255.255.128
exit
vlan 3
name "VOZ ARCHIVO"
untagged 10
no ip address
tagged 11-20,23
voice
exit
SWITCH (2)
SW_Archivo_Anexo# sh cdp neighbors detail
Port : 24
Device ID : 00 17 08 ad 15 40
Address Type : IP
Address : 10.128.24.174
Platform : ProCurve J4903A Switch 2824, revision I.10.77, ROM I.08....
Capability : Switch
Device Port : 23
Version : ProCurve J4903A Switch 2824, revision I.10.77, ROM I.08....
vlan 1
name "DEFAULT_VLAN"
no ip address
no untagged 1-24
exit
vlan 2
name "DATOSARCHIVO"
untagged 1-24
ip address 10.128.24.244 255.255.255.128
exit
vlan 3
name "VOZ ARCHIVO"
tagged 23-24
exit
************************************************************************************************************
In both switches the uplink PORT is untagged. On Switch(1) port 24 untagged on VLAN2 and on Switch(2) port 23 untagged on the same VLAN2.... What's the problem?
SW_Arriba_CPD012# sh uptime
0279:22:34:28.67
SW_Archivo_Anexo# sh uptime
0279:22:39:23.88
Greetings....
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08-14-2011 08:23 AM
08-14-2011 08:23 AM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi
Since STP is blocking the port I'd be surprised if it allowed traffic. Looks like there's been some change in STP calculation between the versions. This might be a result of fixes 57003 or 61650.
If you're running MSTP but haven't defined instances, I'd suggest configuring just RSTP. Then adjust the STP link and root priorities so that you know exactly which links in the network are blocked.
HTH,
Arimo
HPE Networking Engineer
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08-17-2011 09:14 AM
08-17-2011 09:14 AM
Re: unable to access E2810 from the core switch after firmware upgraded
did you figure out a fix, this just happened to me and am looking for a reason why
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08-17-2011 09:35 AM - edited 08-17-2011 09:37 AM
08-17-2011 09:35 AM - edited 08-17-2011 09:37 AM
Re: unable to access E2810 from the core switch after firmware upgraded
no, not yet. i have been working with HP tech try to find out why but they haven't able to figure out. I have try a bunch of their suggestion and none were working at this time.
they have a bunch of revision between 11.25 to 11.48 but none of them were released excpet 11.25 and 11.48.
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08-17-2011 10:49 AM
08-17-2011 10:49 AM
Re: unable to access E2810 from the core switch after firmware upgraded
wow, how long has HP been working on this issue?, this post is from 2009/2010 what is strange 11.15 and 11.25 work without issue, add 11.48 and you have a dead switch
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08-18-2011 05:35 AM
08-18-2011 05:35 AM
Re: unable to access E2810 from the core switch after firmware upgraded
have you open a case with them? if not, try to open a case and so that they get more info to solve the issue.
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09-06-2011 08:08 PM
09-06-2011 08:08 PM
Re: unable to access E2810 from the core switch after firmware upgraded
Hi any news with this, or does the request to HP support need further info? I also upgraded a 2810 to 11.48 and the MST instances no longer see the root switches. I have double checked the configuration, all looks ok. Going back to 11.25 with the same config makes it work again as normal. MST on the 2810 running 11.48 shows every port as edge, which is not correct.
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09-08-2011 12:03 AM
09-08-2011 12:03 AM
Re: unable to access E2810 from the core switch after firmware upgraded
nope, they have not come up with a solution yet.