A physical disk drive has reported a check condition error

[Livio Di Lorenzo]

Hello guys,
I need your help to have a better interpretation of the Controller Event Logs of my EVA 5000
Today, as other days, I've found the voice "A physical disk drive has reported a check condition error", Corrective action code: 00.
This message already appeared some days ago, and it was a prelude for losing two disks that needed to be replaced.

What should I think? Is it a prelude for a disaster?

Thank you in advance,

Livio

[Ivan Ferreira]

This is not a disaster, but is much likely the disk will fail.

We have ISEE installed and sometimes, HP call to us and recomends that we replace the disk if a lot of these errors are reported on the same disk.

To replace the disk, first must be ungroupped, after that, the state should be not migrating. This can take a long time.

If you don't have ISEE, open a ticket in HP, eva has 3 years warranty.

[Attsup]

Hi,

How do you go about identifying the disk that has the error. The event log gives no indication of which disk is affected.

Thanks,
Paul.

[Livio Di Lorenzo]

If you click in "More details" and open with Notepad the .bri file, search for "dencl_num" and "bay" in it: you'll find the progressive number and the disk enclusure of the disk affected by the event.

Bye,

Livio

[Attsup]

Thanks but I am viewing the 'Management Agent Event Log' on the SAN. There is no 'More details' button.

[Livio Di Lorenzo]

Have a look in the Controller Events, you'll find other details and the famous button "More details".