Bad disk in MSA 1000

[Maria Ev]

Hello, I have not used a MSA 1000s. I need to replace a bad disk and received the new disk from HP. From what I see in forums, etc. it appears that I can just hot swap this bad drive. Can someone confirm that? Would appreciate any help. Thanks!

[Michael A. McKenney]

Yes, just replace the drive and it will spin up on RAID 1 or above. Watch it in case it fails. You might want to do firmware upgrades on your drives so they all match. Mismatched firmware can cause problems.

[Maria Ev]

Thanks for the info. I have replaced the drive and it is still in a failed state.

[PVD]

Post the ADU report (Array diagnostic utility)and output of "show tech_support".
You may also log a call with HP support

[cnb]

Maria,


Start here:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01475983

Videos for replacing parts:

http://h20464.www2.hp.com/csr.htm?prodSeriesId=377751

Hope this helps.

Rgds,