Business Copy EVA (Agent) strange behaviour...!

[Matthias Rettl]

Hy!

I have an EVA5000 with Business Copy EVA 2.2 installed. My Windows 2000 SP4 Server has the BC Agent 2.2 installed.

When i define a SnapShot Job and want to mount the SnapShot on the W2k Server, the server tells me to REBOOT before the drive can be used... and it really does not work without a reboot!

When i DISMOUNT the snapshot from the server again, it tells me the stuff about illegal removed hardware!

how can i avoid this behaviour? i want to mount and dismount the drive automaticall without a reboot, of course. in w2k3 it works...

thanks in advance,
regards,
matthias

[Uwe Zessin]

I haven't seen this when I tried it, but I don't recall if I was using BC V2.2 or V2.2.1 - the new version does have fixes for the Windows HA. Can you upgrade?

[Matthias Rettl]

hallo uwe!

the configuration is at the customer of mine. i'll tell him to upgrade and reply with the results.

(f*** that things wont work when they're shipped. annoying it business.)

danke!
matthias