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Cache Battery Modules Failed

 
eurotux
Senior Member

тАО06-07-2011 06:47 AM

тАО06-07-2011 06:47 AM

Cache Battery Modules Failed

Hello,

We have Eva Storage

HP EVA 6000 - A 2C4D array

Showing a Failed Error on:
Hardware
Rack1
Controller Enclosure
Controller B
Cache Battery Modules : Operational State: Failed and Charger State: Failed.

But Cache Battery System shows up as Good, with a battery predicted life of 150 hours.

It has only one cache battery module installed on that controller, the one faulty.

Model Number: HSV200
Software Version: CR0EB0xc3p-6100

Thanks for any help/insight.

Regards.
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SUBHAJIT KHANBARMAN_1
HPE Pro

тАО06-07-2011 06:53 AM

тАО06-07-2011 06:53 AM

Re: Cache Battery Modules Failed

Seems to be Cache battery failed.

Can you please share the EVA logs. Please find the link to get the procedure,

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01775768


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ericvandermeer_1
Advisor

тАО06-07-2011 07:14 AM

тАО06-07-2011 07:14 AM

Re: Cache Battery Modules Failed

Call HP Support ASAP, don't try to fix the battery but replace it.

When you lose both battery modules you lose access to the vdisks.

Good luck!
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