Cannot mount BCV on EMA storage to backup server

[Van Cotoco]

We have a Compaq EMA8000 on which we run an EVM job to split a BCV, then have that BCV mounted on a backup server. The EVM job runs up to the point where it had split the BCV and had reserved the mount point on the backup server, but then it fails to mount the BCV.

The sb ( switchboard ) log on the backup server shows 60 attempts with the following error messages:

VERBOSE:2005/06/21 16:08:17:OSVM-#326
:scanSCSIBus:Loop 60 of 60.
INFO: 2005/06/21 16:08:18:SbThreads.cpp:read:Timeout tick...
INFO: 2005/06/21 16:08:19:SbThreads.cpp:read:Timeout tick...
INFO: 2005/06/21 16:08:20:SbThreads.cpp:read:Timeout tick...
WARNING:2005/06/21 16:08:20:OSVM-#326
:getTarget:array WWPN 5000-1FE1-000C-1BC2 not found in HBAVector.targetVector.
WARNING:2005/06/21 16:08:20:OSVM-#326
:getTarget:array WWPN 5000-1FE1-000C-1BC3 not found in HBAVector.targetVector.
WARNING:2005/06/21 16:08:20:OSVM-#326
:getTarget:array WWPN 5000-1FE1-000C-1BC1 not found in HBAVector.targetVector.
WARNING:2005/06/21 16:08:20:OSVM-#326
:getTarget:array WWPN 5000-1FE1-000C-1BC4 not found in HBAVector.targetVector.
WARNING:2005/06/21 16:08:20:OSVM-#326
:verifyNewUnit:Checking path counts. Possible = 4, Expected = 4, Found = 0.
INFO: 2005/06/21 16:08:21:SbThreads.cpp:read:Timeout tick...
INFO: 2005/06/21 16:08:22:SbThreads.cpp:read:Timeout tick...
ERROR: 2005/06/21 16:08:22:OSVM-#326
:performOperation:Mount:scanSCSIBus: Could not find path(s) to new device with LUNWWID 6000-1FE1-000C-1BC0-0009-1050-4687-0383.

After the EVM job aborts, we can manually mount the BCV onto the backup server.


What can I do to correct the error?

We are running EVM host agent 2.0D and SecurePath 4.0c and Windows 2000 SP4 on the backup server.


Thanks in advance for everyone's help.

Sincerely,

Van