CPQKGPSA errors

[clay bowman]

On my Windows 2003. Exchange 2003 server I'm getting in my system event log \device\scsi\cpqkgpsa2 is not ready for access yet. I reapplied the driver 5-4.82.a16 and upgraded the firmware to 3.91a1 and rebooted, still I'm seeing this msg. What am I missing?

[Michael Schulte zur Sur]

Hi,

are we talking about a cluster here?
If so, is the hardware combination certified by MS?

greetings,

Michael

[clay bowman]

It is a cluster, not sure if it's MS certified, it's a FC2101 card connecting to a Compaq 16 port 1gb switch Compaq DL580 server, this config has been running good until it was upgraded from W2K to W2K3. The event iD is 15, I forgot to put that in the original msg

[Uwe Zessin]

Clay,

has there been any change to your SAN infrastructure with your upgrade to Windows 2003? Have you checked the registry settings for your fibre channel adapters? Do you have 2 adapters - can you see any LUNs on the other one?

[clay bowman]

There hasn't been any change to the SAN,the registry was changed by the Windows 2003 install, I reapplied the KGPSA driver and it reset some information. QueueDepth, QueueTarget is missing and resetTPRLO=2 it used to be 1. What should the registry look like for the Driver Parameters?

[Uwe Zessin]

Clay,

I have replaced all Emulex adapters with QLogic here some time ago and I have not seen a setup with the latest drivers, sorry. Somebody else?

[Andy McCreath]

Have you tried rolling back the Firmware to 3.81a1?
This is what we use on our Exch-Clusters on FC2101's.

[Andy McCreath]

Sorry that should read Frimware 3.82a1....

[Uwe Zessin]

Andy,

did you _have_ to roll back for a reason?

It might be interesting to note that we had 2 customers where we had to get back to older firmware with the FCA2354 adapter in an AlphaServer DS25 using a specific patch level of Tru64 Unix. HP could reproduce the problem is working on a fix.

[Richard St-Hilaire]

Hi, it's a good idea for you to upgrade your server with the support pack for win2003. After that i dont see this problem on my server.

Bye!

[Andy McCreath]

Uwe,
In all honesty, we didn't roll back to 3.82a1, we never went forward from this point... insufficient justification for change.... :o)

[Uwe Zessin]

I see. Although I have been bitten by outdated drivers/firmware versions I agree that sometimes it's good not to try for the latest.