Delay Write Failure MSA 1500

[Jason Chittenden]

MSA 1500
W2k3 storage servers clustered

When a user compacts a large Access Database which resides on the SAN they recieve a write delay failure

It only seems to happen with Access databases, we do not experiance any other issues with the SAN. I do not see a large amount of activity on the SAN either

Anyone have an idea what the problem is?

Thanks in advance

[John Kufrovich]

Jason,

A couple of items,
What is the MSA FW ver.
Do you have SATA or SCSI?
Perhaps you could include a MSA cli >show tech_support output.

What is the event id of the error that is reporting the Delayed Write?

[Jason Chittenden]

Hi John,

FW version is 2.36

SCSI drives

The event ID on the Client is ID 50
Source MRxSmb

{Delayed Write Failed} Windows was unable to save all the data for the file \Device\LanmanRedirector. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

I will get the tech report for you

Thanks

[John Kufrovich]

Jason,
That is not MSA1500 FW. The only thing remotely close is MSA1000 w/2.38FW. Or you have a MSA500.

jk

[Jason Chittenden]

sorry, its Firmware Version 4.82