Errors in syslog

[Domenico Viggiani]

Hi,
I'm finding in my syslog.log many errors like this:

Aug 5 15:52:39 prod1 syslog: MINOR WARNING Event Code=199; Description=Device nodeWWN/DevF
ile mismatch.; Unknown FRU Location; Hardware Address=0/4/0/0.1.26.255.10.14.0; Unknown Ven
dor ID; Unknown Model ID; Unknown Product S/N; Latest information on this event at http://d
ocs.hp.com/hpux/content/hardware/ems/RemoteMonitor.htm#199

I have a SAN with:
- 2 switch Brocade
- 4 HP-UX hosts
- 1 Ultrium library
- 1 SCSI-FC bridge

Any help?

[Cheryl Griffin]

Check your versions of the Tachyon driver, STM and EMS. If any of these are out of sync, you will get messages that are not relevant.

http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=A5158A

Best Wishes,
Cheryl

[Bill McNAMARA_1]

Do you have a problem?!!

It seems that the device:
0/4/0/0.1.26.255.10.14.0
is not recognised/monitored by EMS.

do an ioscan:

ioscan -fnkH 0/4/0/0 | more

to find out what hardware it is.

Perhaps as mentioned you just need an EMS upgrade.

Later,
Bill

[Domenico Viggiani]

I have no problems at all!
The hardware is a JBOD:

ctl 19 0/4/0/0.1.26.255.10.14.0 sctl CLAIMED DEVICE HP A5236A

and it works well.
I have not the really last version of tachyon driver and support tools but they are pretty recent. In addition, other hosts in the SAN don't give me the same messages.

Do I need to open a support call?

[Bill McNAMARA_1]

To be on the safe side I'd open a call..
You never know, perhaps it's going to turn bad..

Good luck,
Bill