EVA 6400 / HSV400 will not start up

[ClausP]

Hi all

We have this EVA 6400 2C10D which was decommissioned a while a go.
Now we have moved it to another location, were we plan to use it for testing purposses.

The system was completely disasembled and removed from the datacenter racks.

So i had to start from scratch cabling it, and powering it up.

Unfortunately we are not able to get it up running.

The OCP only shows:

HP EVA OCP

COPYRIGHT 2008

When i connect to the mfg port, both controllers outputs this on power on, and nothing more happens:

<BC> 01

Module type/rev/eco: 0x9/0x2/0x0
 8:uei_index_nv = FF

BOOT diagnostics - Build configuration information :

 Baselevel ID      : CR229C
 Baselevel Date    : 06/25/13 13:17:13
 Image built by    : formal
 Software Version  : 11200000
 Build Environment : delp

Marvel recommended DFCDL values
(power-on reset)
**To skip long tests, hit reset button or CTRL-R**
BIST TE 0xa0 (160):   Discovery II / PM DIMM Test
pm_te_mask = 0000026d @ addr = fff3ff44
  T01:  Discovery II DIMM Configuration
    DIMM 0 manufact JEDEC code: 0x2c, 0x0
    DIMM 0 DRAM manufacturer  : NONE
    DIMM 0 DRAM die revision  : NONE
    DIMM 0 Manuf part numb is : 36VDDF25672XY33
ADDR  00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F  ASCII
----  -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --  -----
0000  80 08 07 0D 0C 02 48 00 04 60 70 02 82 04 04 01  ......H..`p.....
0010  0E 04 0C 01 02 26 C0 75 70 00 00 48 30 48 2A 01  .....&.up..H0H*.
0020  80 80 45 45 00 00 00 00 00 3C 48 30 28 50 00 01  ..EE.....<H0(P..
0030  00 00 00 00 00 00 00 00 00 00 00 00 00 2D 10 1E  .............-..
0040  2C 00 00 00 00 00 00 00 0C 33 36 56 44 44 46 32  ,........36VDDF2
0050  35 36 37 32 58 59 33 33 35 46 33 03 00 09 05 D9  5672XY335F3.....
0060  2F F8 D5 00 00 00 00 00 00 00 00 00 00 00 00 00  /...............
0070  00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

    Socket 0:  YES -- 2048 MB
    Socket 1:  NO
    Total size:       2048 MB
    Programmed refresh Rate = 7791 ns
  T03:  Size Access Test
    One's  ,8, 16, 32-bit test
    Zero's ,8, 16, 32-bit test         PASS
  T04:  DMA Interrupt Test
    DMA Complete:  Channel 0, 1, 2, 3,
    DMA AccProt:   Channel 0, 1, 2, 3,
    DMA WriteProt: Channel 0, 1, 2, 3,
    DMA AddMiss:   Channel 0, 1, 2, 3, PASS
  T06:  DIMM Address Test (Efficient)

*** Address test verification failure!!!
                                        *** boot error report - a0060200,3ffff7ff,3ffff7ff,bfffb7ff,a0,06,1

Any suggestions to solve this problem would greatly be appreciated.

Thanks!

Claus

P.S. This thread has been moved from Storage>General to Storage Area Networks (SAN) (Enterprise). -HP Forum Moderator

[Greybeard]

so when you re-assembled it did all the shelves, disks controllers etc. go back in the same positions, or was the EVA uninitialised before dismantling? Have you checked in the controllers to ensure no RAM or CF cards have been shaken loose. Have you tried booting the controllers without connecting them to see if they get to the scanning for disks or enter WWN stage?

[sreejesh.itrc]

After a long effort here we could able to make the storage up and running

Here below I would to like to brief what we did yesterday to bring online the storage along with logs analysis,

Issues & its Solution in Brief :

1. Controller DIMM issue   < ----- Open the EVA controller & REPLACED the DIMM
2. Cache battery issue     < ------Replaced all faulty batteries with new ones.

Here I have attached a document with more details on the EVA issue & that can be made it for your future reference.