EVA4400 Lun's Disappearing

[Mary Ann White]

We have experienced the same scenario on our newly installed EVA4400. We have upgraded to the latest firmware (09522000) and our Command View is at 9.01.00 and still had the reboot after a disk failure.

We have escalated this to level 3 support; waiting to hear back.

[edb_1]

Hmm, i think we need to face facts the EVA 4400 is a waste of money. From what i have seen and heard both the 4400 and the 6400 experience far too many loop failures, diskfailures and general problems for it to be acceptable. We have at least one FATA drive fail a week yet our 5000 hasn't experienced a disk failure in over 6 months. I don't know if it is the architecture or the drives themselves but i'm seriously considering never looking at let alone buying a HP SAN again. I think i'll take a look at products from EMC or even Nexsan before i look at an EVA again.

[IBaltay]

Hi,

1. ADVISORY: HP StorageWorks Enterprise Virtual Array 4400/6400/8400 drives can be incorrectly declared inoperative following a disk drive firmware upgrade

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01797849&jumpid=reg_R1002_USEN

2. it is very important to install any kind of Webes based management software (RSP/IRS), because the controller logging is rather retroactive. Webes contains e.g. the rules of proactive disk replacement notification, etc...

[IBaltay]

ADVISORY: (Revised) HP StorageWorks 4400/6400/8400 Enterprise Virtual Array XCS 09522000 released

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01850026&jumpid=reg_R1002_USEN