Finding EVA software on HP FTP server

[PDP-Fan]

There are a lot of wonderful and working links to EVA software (firmware and Command View...) here in this forum.
But how do you guys find this files on the HP FTP server??? I mean there is no useful filename or directory name on that server... are you all HP insiders?
I also do not understand the HP philosophy with that server. If it is meant to be useful for customers, why don't they name the directories in a understandable manner?

For example this: ftp://ftp.hp.com/pub/softlib/software7/COL16255/co-43018-1/

leads to the Command View 6.0 software... why not name the directory "Command View" and put the software into a subdir "6.0" ???

Sometimes I don't understand customer service logic...

Christian

[marsh_1]

christian,

i know what you mean, it's a bit of an art form :-) . i will say it's the same on most of the major vendors sites IBM, BMC, SUN etc . i don't know what they think customers would like to see but going round in circles for half an hour looking for something fairly simple drives you nuts !! i think most of the guys on this forum have bookmarked stuff as they've found it cos you'd probably never find it again otherwise :-)

BTW CV EVA versions :-

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=471497&taskId=135

[Rob Leadbeater]

Hi Christian,

If you look at some of my old posts, you'll find quite a few links which I managed to find, this one might be useful:

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1113007

I'm not an insider, so these were found by pointing FileZilla at ftp.hp.com/pub/softlib and telling it to download everything. Before FileZilla actually transfers any data it does a recursive directory lookup, so it's possible to trawl through this output for interesting looking filenames. Not exactly a quick process, and as you said it would make life a lot easier if the FTP site was properly indexed...

Cheers,

Rob

[Uwe Zessin]

> software7/COL16255/co-43018-1/

This is the result of a database being between the 'official' webpages and the FTP server. You are supposed to go through the web pages or the search funktion and not craw the FTP server ;-)

If you insist using the FTP server anyway - please be aware that sometimes such folder contents get deleted or updated and stored in a different folder...

[PDP-Fan]

Thanks for the links... it wouuld have taken days to find this by myself.

I fully understand the database thing and I always try to find the files through the HP website. But the best description for this process is "running in circles" as mentioned above.

And using a database to link the ftp server to the website does not mean that you HAVE to use cryptic names for everything.
I just hope some HP guys are reading this...