How to get SAN Manager software

[Mark Norman]

How can I get the SAN Manager software? I get this message from SAM, telling me I need SAN manager:

The command used to retrieve information about HP SureStore VirtualArray has failed.

The command, /opt/sanmgr/commandview/client/sbin/armdsp, is either not present or is not executable. Please be sure the array software utilities have been installed.

I checked, and /opt/sanmgr is not there. I guess the customer gets this software if they order an SC10, but internally, we get the device and hunt for the software. :)

thanks for any help.

[Hai Nguyen_1]

You need to obtain "hp surestore command view sdm storage device management" CD.
. This is a license-to-use softwareand. The part number of the sw I am using is 5697-4809

Hai

[David Bell_1]

Mark,

The Command View SDM is indeed what you need. Provided that you purchased this product from H-P you should have the required license. The URL for the updated software download, Version 1.04 is :

http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hpsurestor30591&l=en&c=Software

HTH,

Dave

P.S. You must be running HP-UX version B.11.00 or above for the Command View SDM to run.

[Uday_S_Ankolekar]

Hello,

The software you looking for is commandview. The latest version is 1.04. I got this while we purchased the Hardware ( VA7400)
For more info look at this thread.

http://www.hp.com/products1/storage/products/disk_arrays/modular/commandview/index.html

Goodluck
-USA..